IT Infrastructure Technician at F12

Elevate your IT career with F12 as an IT Infrastructure Technician, providing essential support in a dynamic work environment. You’ll gain hands-on experience in technical assistance and deployment across various client sites.

As a critical member of the Service Delivery team, you will execute installations, configurations, and support for network hardware and PCs.

Your role involves following established processes and ensuring that all client needs are met while maintaining a high level of detail in your work. You will be initiating communication with third-party vendors to resolve any technical issues promptly.

Key Responsibilities:

• Deploy PCs and network hardware to match client specifications

• Ensure proper licensing and warranty applications for equipment

• Collaborate with vendors to troubleshoot application issues

• Maintain accurate documentation using IT Glue and Connect Wise

• Communicate effectively with clients and senior resources when needed

Requirements:

• Experience in a fast-paced IT environment

• Strong interpersonal and problem-solving skills

• Familiarity with F12 services and hardware

• Willingness to travel to client locations

• Valid driver's license required

Bring your technical expertise and commitment to client satisfaction to F12 as an IT Infrastructure Technician.
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