Site Supervisor Neptune

SUMMARY

The overall responsibility of the Site Supervisor is to ensure the smooth running of your site and to coordinate work amongst all its departments.

• Full time employment with FES
• Flexible schedule- ability to work early/stay late when necessary.
• Knowledge of clinical flow, with at least on year of clinical experience
• Ability to motivate staff, and delegate orders when needed.
• Ability to multi-task, attentive to detail
• Highly organized
• Able to perform every position in the practice.
• Minimum of COA certification or willingness to obtain it within 6 months in the position.

• Suggest new policies or procedures when you notice an area of opportunity.
• Maintaining the office equipment and scheduling repairs whenever necessary
• Review the employee and clinic schedules to ensure adequate coverage.
• Manage daily TOS batches and weekly deposits.
• Resolve unhappy patient complaints quickly and professionally.
• Evaluating and assessing the performance of each employee to share with your office manager.
• Scheduling staff based on potential tech points.
• Daily record keeping and distribution of technician points.
• Monthly record keeping of Paylocity compliance and 2 modules of BSM courses.
• Respond to subpoenas and medical records as requested by attorney, DOH, and any other entitiesli>
• Monitoring clinical inboxes throughout the day to ensure they are being completed.
• Monitor workflow dashboard for no shows, appointments to schedule and appointments that need to be rescheduled in order to maintain a productive doctor schedule and timely standard of care

• Ensuring that the staff is working properly and efficiently.
• Conducts regular staff training
• Motivating employees with constructive feedback to ensure the highest level of performance.
• Resolving any interdepartmental and personal disputes in the clinic with the support of your office manager
• Communicate with staff via weekly staff huddles and/or Athena messages.
• Assigning daily duties to staff (kitchen, bathroom, clinical inboxes, workflow dashboard, etc)

• Participate in the selection and recruitment of new candidates.
• Participate in the training and orientation of new employees to make them well-versed with the office policies, procedures and equipment.

• Holding regular meetings with your office manager to review performance of the clinic.
• Observing the chain of command
• Completing tasks by given deadline

• Staying up to date in the industry standards by continuing education, participating in workshops and continually learning about new office management procedures

The duties and responsibilities and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This job description does not limit in any way the assignments that may be given to an employee in the job, and employees are expected to perform all duties assigned by their supervisor willingly and without reservation.