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Merchandiser Mandate Retail Service Lead

Job in Neptune Beach, Duval County, Florida, 32266, USA
Listing for: Acosta
Full Time position
Listed on 2025-12-20
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Merchandising
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below

Merchandiser Mandate Retail Service Lead at Acosta

6 days ago – be among the first 25 applicants.

General Information

  • Company: ACO-US
  • Location: NEPTUNE BEACH, Florida 32266
  • #: 62783
  • Pay Rate: $16.00
  • Range Minimum: $16.00
  • Range Maximum: $16.00
  • Function: Merchandising
  • Employment Duration: Full-time
  • Benefits: Medical, dental and vision insurance;
    Company‑paid life insurance, short‑term and long‑term disability; 401k program;
    Generous Paid Time Off (PTO) program

Description And Requirements

The Merchandiser Mandate Retail Service Lead is responsible for representing Acosta, our clients, and our customers by effectively leading and performing reset and remodel work, including, but not limited to, the proper implementation of plan‑o‑grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self‑starter, quick learner, with strong attention to detail, and works well in both team and independent situations.

They possess excellent organizational skills, strong communication skills, and the ability to build relationships with business partners.

What will you do?
  • Serve as a team lead in the organization and execution of reset. Effectively partner with store personnel for the scheduling and communication of reset.
  • Read and follow a plan‑o‑gram to effectively complete reset. Have a working knowledge of merchandising and retail terminology.
  • Perform duties such as moving and cleaning shelves, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan‑o‑gram integrity, and processing packouts, restocks and reorders as necessary.
  • Partner with store personnel and co‑workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.
  • Report and discuss observations and issues with the immediate supervisor.
  • Effectively and accurately work with web‑based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities.
  • Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset.
  • Perform the job safely by demonstrating full awareness of surroundings, utilizing proper safety techniques and equipment use when necessary, and proactively alerting management to unsafe acts or conditions to prevent injuries.
  • Understand and follow all Acosta policies and standard operating procedures.
  • Perform other duties as assigned.
Qualifications
  • At least 2 years of Customer Service experience preferred. Prior sales agent, retail and reset responsibility experience preferred.
  • Strong demonstration of core competencies, including quality commitment, attention to detail, customer service, and effective communication skills.
  • Must be comfortable utilizing technology, such as smartphones and handheld devices.
  • Must be able to lift and carry up to 60 pounds.
  • Must be willing and able to work in cold environmental conditions (e.g., refrigerated and freezer sections of retail stores) for limited periods.
  • Must be able to operate a computer, calculator, telephone, and copier, and stand on a step stool.
  • Must possess strong interpersonal, organizational, decision making, and leadership skills, and be able to read and communicate effectively with others.
  • Must have access to the internet on a daily basis, and work effectively in web‑based applications, e‑mail and other basic computer applications.
  • Must have a valid driver’s license and be able to drive a car.

This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.

Acosta Sales & Marketing is an Equal Opportunity Employer.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

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