Percussion Sales & Product Specialist
Listed on 2026-10-19
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Sales
Sales Representative
Neptune, NJ | USA
Full Time | On-Site About Us
Founded in 1983,Malletechhas established itself as a preeminent producer of high-quality keyboard percussion instruments, including marimbas, xylophones, vibraphones, glockenspiels, and a wide range of mallets. Known for their meticulous craftsmanship and superior sound quality,Malletechproducts are favored by professional musicians, educators, and percussion enthusiasts worldwide.
Role OverviewThe Percussion Product Specialist plays a pivotal role in sales, inventory management, and customer service. This role ensures our customers, from school music dealers to professional musicians, receive the highest level of service.
Key Responsibilities- Manage house accounts and support sales through outreach and marketing
- Support Regional Sales Managers with inventory, order fulfillment, and product questions
- Serve as the point of contact for customer questions, quotes, and product support
- Enter, update, and process retail and wholesale sales orders
- Communicate ETAs, confirm pricing/terms, and send order confirmations
- Inspect New Jersey-made instruments for quality assurance
- Process inventory movement using Acumatica; reconcile physical and digital stock
- Assist with artist support, factory tours, and event planning
- Assist with website maintenance and social media accounts
- 2+ years of Music Industry experience, customer service, order management, and/or sales
- Knowledge of keyboard percussion instruments and mallets required
- Excellent organizational and communication skills
- Willingness to travel for trade shows and other events
- Social media or digital marketing experience a plus
- Positive, creative, music-focused work environment
- Travel and professional development opportunities
Competitive compensation packages, paid vacation and sick leave, a matching 401(k), and medical, dental, and vision plans
If this position describes your experience, strengths, and interest, we would love to hear from you. Interested candidates should email a resume and cover letter to: . Please, no unsolicited phone calls.
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