Configuration and Documentation Management Officer

Location: Noordwijk

For more than half a century, Serco has walked alongside the pioneers of space. Serco has supported over 50 ESA missions where our teams have helped launch satellites, guide spacecraft across the void and turn data into discoveries that reshape our world. With thousands of specialists contributing across the entire space lifecycle from satellite testing to launch services, LEOP to operations and surveillance, we’ve become a trusted force in national And European space strategies.

And now, the next chapter could include you.
As part of our long‑standing partnership with the European Space Agency, we are currently looking for a  Configuration and Documentation Management Officer  to join our team at ESTEC in Noordwijk, the Netherlands.
In this role, you will work at the interface between engineering, project control and quality teams, ensuring that both documentation and configuration processes are properly managed and aligned. This is a key position supporting the delivery of high‑quality space projects, where accuracy, traceability and consistency of data are essential.
Responsibilities   Lead the definition and implementation of configuration and documentation management requirements, processes and plans
Manage the full lifecycle of project documentation, including registration, distribution, updates, review and archiving
Set up processes to allow controlled flow of information from and to industrial partners
Ensure configuration control and traceability of technical documentation and deliverables
Provide training to ESA, partners and industry colleagues on various configuration and documentation processes
Support the project in ITT processes to make sure all baseline documentation is referenced and tracked correctly
Establish processes for tracking and monitoring baseline changes, including maintaining and updating documentation such as CIDL, CSAR, CBDL
Assist project teams in retrieving and managing technical information and documentation
Contribute to the improvement and optimisation of document and configuration management tools and processes
Support and coordinate project reviews in ECLIPSE, including management of review cycles, RIDs and follow‑up actions
Manage the change process for CRs and CCNs and RFDs/RFWs
Organisation of Configuration Control Boards (CCBs) including preparation of the agenda, acting as secretary of the CCBs and follow up of all CCB decisions
Contribute and support project audits on configuration and documentation aspects
Ensure timely upload of all documentation
Manage data repositories and access control to the tools in accordance with Security guidelines
Profile   Master’s degree or equivalent qualification in a relevant field
At least 4 years of experience in document management and/or configuration management, preferably in an engineering or space environment
In depth mastery of configuration control, change management and technical review processes
Knowledge of ECSS standards and ESA security processes is a strong asset
Ability to work in an agile environment and to find solutions to streamline processes

Experience with document management systems or PLM tools
Strong attention to detail and ability to manage complex information with accuracy
Excellent communication skills and ability to work with multiple stakeholders
Experience in training others in Configuration Management principles is an asset
Comfortable working in an international and multicultural environment
Fluency in English; knowledge of another ESA member state language is an asset
Ability to obtain security clearance (Security trainings and Registrar training) in line with project requirements
Fluent in English
Candidates must be EU nationals.

What We Offer:

More than a job  At Serco, we believe that a career should come with more than just a paycheck, it should provide support, security and a sense of balance in your life. Your salary will be paid promptly on Fridays before the 28th of each month, giving you peace of mind about your finances. We support your daily life and commute in practical ways.

If you travel to work, you can claim a travel allowance of €0.21 per kilometre for up to 150 km, or you can have your public…