Global Service Engineering Manager

Location: Zwaag

Shape the technical future and reliability of our global installed base.

At Amba Flex, thousands of conveyor systems operate every day at customers around the world. Keeping those systems reliable throughout their entire lifecycle requires more than solving technical issues when they occur.

As Global Service Engineering Manager, you set the technical standard for our global service organization and connect what happens in the field with Engineering, Innovation and Operations.

The role
You own and govern technical quality across our global service organization. You set global Service Engineering standards and ensure they are consistently implemented across regions.

Working closely with Regional Service Engineers, R&D, Product Engineering and Operations, you turn insights from our installed base into structural improvements in reliability, serviceability and lifecycle performance.

Your focus is not only on solving today's technical challenges, but on preventing tomorrow's.

What you'll do

Own technical quality and reliability across our global installed base

Define and continuously improve global Service Engineering standards

Drive root cause analysis and permanent solutions for complex and recurring service issues

Work with R&D and Product Engineering on Design for Reliability and service readiness

Develop lifecycle strategies, including TCO modelling, lifecycle forecasting and rebuild concepts

Improve installed base data, connectivity and predictive maintenance capabilities

Translate field insights into improvements for products, innovation and service

Develop technical capabilities through training, knowledge sharing and coaching of regional teams

Who you are
You are an experienced technical leader who naturally looks beyond the immediate problem. You combine strong engineering knowledge with a pragmatic, structured and solution-oriented mindset.

You take ownership, make decisions and know how to bring people together across teams and regions. You are comfortable challenging existing solutions and turning technical insights into sustainable improvements.

Your background

BSc degree in Mechanical Engineering or a related technical discipline, or an equivalent level gained through relevant experience

Minimum 5 years of experience in a comparable technical leadership role

Strong technical and business understanding within service, engineering or an asset-intensive environment

Experience working in an international or matrix organization

Broad understanding of production methods, materials and technical systems

Experience with ERP and CAD tools;
Autodesk Inventor is preferred

Strong analytical skills and the ability to turn technical data into actionable improvements

Fluent in English;
Dutch is preferred

Willingness to travel internationally

What we offer

A global technical leadership role with significant ownership and impact

The opportunity to connect Service, Engineering and Innovation

An international, entrepreneurial and no-nonsense working environment

Competitive salary and excellent benefits

Training and development opportunities through Amba Cademy

Attention to physical and mental wellbeing

Interested?
Ready to use your technical expertise to improve the reliability and lifecycle performance of Amba Flex systems worldwide?

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