Call Center Agent
Job in
Laughlin, Clark County, Nevada, 89029, USA
Listed on 2026-01-08
Listing for:
Golden Nugget
Full Time
position Listed on 2026-01-08
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, English Customer Service
Job Description & How to Apply Below
Golden Nugget - 2300 South Casino Dr. [Call Center Representative] As a Call Center Agent at Golden Nugget, you'll:
Answer inbound calls and process/dispatch requests accordingly;
Respond to guest and/or employee requests received in digital form;
Conduct outbound calls to ensure guest satisfaction has been obtained;
Monitor all dispatch systems to ensure any pending requests are dispatched out to an active/on duty responder;
Resolve any and all guest complaints to the best of your ability;
Assist with Room Reservations functions as needed.
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