Table Games Supervisor

Overview

This position is responsible for supervising, monitoring, and controlling an assigned pit section consisting of one or more games to assure the delivery of customer service according to corporate and property-specific standards, while maintaining the integrity of the games. The role requires a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

• Assume overall responsibility for the effective gaming service activities for a designated area or pit.
• Maintain constant awareness of activities of all games in assigned locations to observe and act appropriately in the event of any suspicious or irregular activity.
• Control and direct games in progress by monitoring and providing assistance and dealer correction.
• Maintain awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance.
• Oversee and assure high standards of customer courtesy on each game and work closely with casino staff members in this regard.
• Assist and make recommendations to hiring, appraising, and disciplining of staff to ensure an adequate level and quality of employees for provision of services.
• Provide and monitor on‑job training for Dealers to ensure staff receives adequate guidance, resources, and information for job performance.

• Use all equipment associated with the position, including but not limited to computer keyboard.
• Review and comprehend player data and all necessary documentation.
• Observe and direct actions of subordinates.
• Communicate effectively at all times, with customers as well as all levels of employees.
• Move efficiently around the work area.
• Coordinate or supervise the work of others.
• Spend the majority of the shift on the casino floor, subject to varying levels of crowds, noise, and smoke.

• Sound technical understanding of game manuals, policies, procedures, and a demonstrated knowledge of policies and procedures of games supervised as well as ability to identify various cheating techniques.
• Completion of a variety of specific game training programs with resulting proficiency in several pit games; typically acquired through a minimum of two years multi‑game dealing experience.
• Basic mathematical skills.
• Identify different denominations of gaming chips and currency and to count and stack chips and currency.
• Print and write legibly.
• Maintain confidentiality.
• Work as a team.
• Effective communication skills.
• Appropriate professional appearance and demeanor.
• Available for various shifts including early morning, late nights, weekends, holidays, and long hours.
• Team player with a guest‑first attitude.
• Minimum age of 21 years old.
• Requires a gaming license by the Nevada Gaming Control Board.

Prior casino experience.

Basic math skills.

Must be able to speak and understand English.

• Move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Sit for extended periods of time.
• Express or exchange ideas verbally and perceive sound by ear.
• Regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Walk up to distances of 500 ft. during shift.
• Frequently stoop, reach.

• Work performed indoors in a climate‑controlled environment with occasional temperature changes.
• Regularly exposed to a smoke‑filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile, mats, carpet, or cement.

• Multiple benefit plans to suit your needs.
• Paid Time Off.
• 401(k).
• Opportunities for advancement.
• Positive and respectful work environment where diversity is valued.
• Generous employee discounts on dining, retail, amusements, and hotels.
• Community volunteer opportunities.

The above information is intended as a high‑level overview of the responsibilities and qualifications for the position and does not represent the full job description, which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Pay Range: USD $29.00 - USD $31.00 /Hr.

Not Applicable

Full‑time

Management and Manufacturing

Hospitality