Bell Person/Valet Services
Listed on 2026-01-01
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Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
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Join to apply for the Bell Person/Valet Services role at Golden Nugget Hotel and Casino Lake Tahoe
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Overview
As a Bell Person, you will play a crucial role in creating a positive first impression for our guests by providing exceptional service and assistance with their luggage. If you have excellent interpersonal skills, a passion for hospitality, and a friendly attitude, we invite you to apply for this exciting opportunity. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P.
- Kindness, Engagement, Empathy and Positivity).
Overview
As a Bell Person, you will play a crucial role in creating a positive first impression for our guests by providing exceptional service and assistance with their luggage. If you have excellent interpersonal skills, a passion for hospitality, and a friendly attitude, we invite you to apply for this exciting opportunity. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P.
- Kindness, Engagement, Empathy and Positivity).
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet guests upon arrival and departure in a professional and friendly manner; assist guests with luggage ensuring prompt and efficient service.
- Provide information about Hotel and Casino amenities, services, and promotions.
- Safely transport guests’ luggage to and from their rooms while maintaining the security and confidentiality of the belongings.
- Communicate effectively with other Hotel and Casino staff to coordinate guest services.
- Anticipate and respond to guests’ needs promptly to ensure an enjoyable experience during their stay.
- Adhere to all security and safety regulations.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Effective written and verbal communication skills are essential as majority of work time is spent interacting with hotel guests and staff.
- Must be able to speak English.
- Professional appearance and demeanor.
- Ability to work in a fast-paced environment.
- Knowledge of the local area and attractions is a plus.
- Minimum age requirement is 21.
Previous experience as a Bell Person or in a similar customer service role is preferred
Mathematical Skills
Basic math skills.
Language Skills
Must be able to speak and understand English.
Physical Demands
- Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Constantly walking up to distances of 500 ft. during shift.
- Frequently stooping, reaching.
- Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
- While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
- Work with others in close spaces.
- Moderate to high noise levels.
- Walk/stand on tile/mats/carpet/cement.
What We Offer You
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
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