Hotel Front Desk Ambassador Tropicana Laughlin
Listed on 2026-01-01
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Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Location: Laughlin
Hotel Front Desk Ambassador - Full Time (Tropicana Laughlin)
Join to apply for the Hotel Front Desk Ambassador - Full Time (Tropicana Laughlin) role at Caesars Entertainment.
3 days ago Be among the first 25 applicants.
Must be 18 years + to work in this position.
SUMMARYThe Front Desk Clerk is responsible for checking guests in and out and reconciling guest accounts.
Essential Duties And Responsibilities- Greet guests and determine if guests have a reservation. If yes, searches computer file.
- Prints out registration forms, obtains signatures and identification, files copy of registration form and retrieves same upon check‑out.
- Prepares keys for proper room.
- Makes decision as to which room to give to guest, based on guest requirements and desires.
- Assists with billing inquiries and refunds.
- Blocks rooms for Groups, VIPs, Sales and Casino Departments.
- Other related duties as assigned.
- Must be available for scheduled work.
- Must exhibit the Family Style Service model at all times.
Supervisory Responsibilities:
None.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable of all Company policies and procedures, including fire and safety regulations.
EDUCATION AND/OR EXPERIENCEHigh school diploma or equivalent required. One or more years related experience and/or training, or equivalent combination of education and experience.
Language SkillsMust be able to effectively communicate in English.
Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Computer SkillsMust have a working knowledge of Microsoft Office products.
Seniority levelEntry level
Employment typeFull‑time
Job functionManagement and Manufacturing
IndustriesHospitality
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