Restaurant Manager - Brew Brothers

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission
: “Create the Extraordinary"

Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Responsible for the day-to-day operations of Brew Brothers Restaurant and Bar. This includes but is not limited to employee relations and developing and implementing objectives in accordance with budgetary and service requirements and all menu, beverage, and retail selections. Oversees all facets of the restaurant’s food and beverage operation. Is expected to ensure that the restaurant and bar is focused on outstanding customer service, well trained service team, maximum value, food and beverage staff is timely with well prepared food orders and drinks that the restaurant and bar service realizes food and beverage profitability.

• Maintains high levels of customer satisfaction by building relationships with the guests (through table touches, greetings or warm farewells) and encourages employees to build relationships with the guests. Resolves customer complaints and/or service deficiencies by listening to the guest, responding with sincerity, and using appropriate service recovery tools. Uses tools such as Avero to analyze business trends and employee performance.
• In conjunction with the Food and Beverage Operations Director, develops ideas to maximize revenue and/or reduce expenses, outlining goals and objectives.
• Acts as a mentor to employees in order to provide superior customer service and a quality food product
• Oversees all budgetary aspects of the operation.
• Manages the annual budgets. Submits proposals for capital expense projects and manages cost of approved projects to completion.
• Maintains an efficient program of scheduling to ensure a high standard of food service with the use of minimum man-hours.
• Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of employee skills.
• Instructs assigned personnel regarding safety policies and procedures. Assures that any hazards within the restaurant are eliminated.
• Prepares and presents periodic performance reviews for assigned personnel.
• Recommends changes including hiring, promotion, demotion and termination of assigned team members. Recommends wage and salary adjustments for personnel within Wage and Salary Guidelines.

• Bachelor’s degree in Hotel and Restaurant Management, Business Administration or related field preferred.
• Five to ten years of restaurant industry work, including two years in food preparation and service and five years in supervision
• Literate and fluent in English
• Must be at least 21 years of age
• Excellent communication skills, both verbal and written
• Excellent interpersonal skills, with emphasis in relationship building
• Good problem-solving skills
• Ability to coordinate multiple tasks at once
• Ability to compile, compute, and analyze pertinent data needed for reports
• Ability to negotiate with diverse departments
• Ability to implement strategic vision and plan into day-to-day operations
• Ability to uphold and demonstrate the highest…