Business Process Analyst Lead
Listed on 2026-10-04
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Business
Business Analyst, Business Systems & Technology Analysis, Change Management, Data Analyst
The Business Process Analyst Lead will play a lead role in performing analysis and providing insights and reporting leveraging process data from across AEP. This role will be engaged in subsequent process improvement and value realization measurement, including KPI / metric development and monitoring in collaboration with business partners.
Job Description What You'll Do:Lead analysis and create insights leveraging enterprise process data (add). Develop and measure subsequent KPIs in collaboration with the business unit to measuring ongoing value to AEP. Create presentations, reports, and process workflows for executive leadership. Participate in establishing a healthy culture of continuous process improvement within assigned organizations and across AEP as opportunities arise. Define and monitor Key Performance Indicators (KPIs) to evaluate process improvement effectiveness.
Assess project risks and recommend mitigation strategies, leading initiatives to identify business process solutions.
Bachelor's Degree in Project Management, Business Management, Business Process, Business, or related field with 10 years of relevant experience (continuous improvement process activities, operations, project management, or business analytics). OR Associate's Degree in Project Management, Business Process, Business, or related field with 12 years of relevant experience (continuous improvement process activities, operations, project management, or business analytics). OR High School Diploma or GED with 14 years of relevant experience (continuous improvement process activities, operations, project management, or business analytics).
OTHERREQUIREMENTS:
- Proficiency in the MS Office suite (Power Apps, PowerBI, Excel, Visio, Word, and PowerPoint) is required. Strong communication skills (written and oral) with the ability to effectively engage with all levels of the organization, from subject matter experts to executives.
- Demonstrated commitment to the highest standards of ethical behavior and support for the Company's Corporate Compliance Policy.
- Travel and On-Call Assignment:
Occasional travel (up to 10%) and on-call assignments are required for this position, necessitating flexibility in scheduling and availability.
On-Site in New Albany, OH
What You'll Get:Business Process Analyst Lead(SG-9)- $116,255-$151,132
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.
If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation DataAMERICAN ELECTRIC POWER (On-Site) #LI-Onsite #AEPCareers
Compensation Grade: SP20-009
Compensation Range: $ - $
The Physical Demand Level for this job is: S - Sedentary Work:
Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
Jobs are sedentary if walking and standing are required only…
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