Applications Engineer - Quotations & Customer Solutions

Applications Engineer - Quotations & Customer Solutions

Location:

New Albany, IN, US, 47150

On-site or Remote:
Onsite

REQ

About Kennametal

With over 85 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametalto help them manufacture with precision and efficiency. Learn more at  . Follow @Kennametal:
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Job Title: Solutions & Quotation Specialist

Location: New Albany, Indiana

Customer Inquiry & Opportunity Management

• Review customer RFQs, drawings, specifications, and technical requirements to determine project scope and feasibility.
• Assess quote requests for completeness and proactively obtain missing information from customers or internal stakeholders.
• Prioritize quotation opportunities based on complexity, business impact, and available resources.

Technical Solution Development

• Analyze customer applications involving wear, abrasion, erosion, corrosion, and high-temperature service environments to recommend appropriate Conforma Clad solutions.
• Collaborate with engineering teams to develop conceptual designs and manufacturing approaches for custom wear-resistant products and assemblies.
• Participate in design reviews and feasibility assessments to ensure manufacturability and technical compliance.
• Identify technical risks, manufacturing constraints, quality requirements, and approval needs throughout the quotation process.
• Coordinate feasibility reviews with Engineering, Operations, Quality, Supply Chain, and external suppliers as necessary.
• Develop comprehensive quotations that accurately reflect scope, cost, lead time, and technical requirements.
• Generate cost estimates based on materials, labor, manufacturing processes, freight, and outside services.
• Ensure alignment between quoted pricing, pricing models, customer agreements, and margin expectations.
• Review and maintain customer pricing while documenting assumptions, exclusions, risks, and pricing rationale.
• Partner with commercial and pricing teams to support profitable growth opportunities.

Manufacturing Documentation & Process Support

• Collaborate with Operations, Production, Engineering, and suppliers to validate material requirements, labor estimates, lead times, and project-specific needs.
• Support the creation and maintenance of manufacturing data, including BOMs, routings, material masters, and related documentation.
• Maintain accurate records of quotations, pricing information, and customer documentation within company systems.

Cross-Functional Collaboration & Continuous Improvement

• Serve as the primary coordination point among Sales, Customer Service, Product Management, Engineering, Operations, Quality, Finance, and external suppliers during the quotation process.
• Communicate effectively with customers and internal teams to clarify requirements, resolve issues, and provide status updates.
• Participate in continuous improvement initiatives focused on quote turnaround time, cost accuracy, workflow efficiency, data quality, and customer responsiveness.
• Contribute to knowledge sharing, documentation, and cross-training initiatives that strengthen organizational capability and business continuity.
• Balance speed, technical feasibility, customer expectations, and profitability when making business decisions.

Qualifications:

• Associate degree or equivalent combination of education and 3 to 5 years of experience in manufacturing, design engineering, estimating, applications engineering, technical sales, or a related field.
• Ability to read and interpret engineering drawings,…