Quality Manager TOLP

Job title: MANUFACTURING QUALITY MANAGER Operations Leadership Program

Code: -100

Summary/Objective: We are seeking a highly motivated individual to join our Quality Management team as part of a comprehensive development program. This position offers a unique opportunity to gain extensive, hands‑on experience across multiple departments over a 3-5 year period, with a focus on developing the leadership skills and technical expertise needed to excel in quality management roles.

The Quality Manager in this program will complete a series of rotational assignments, working closely with departments such as Quality Assurance, Operations, Product Development, and Supply Chain.

At the end of the program, the successful candidate will have developed a deep, cross‑functional understanding of quality assurance systems, risk management, regulatory requirements, and operational excellence. They will be well‑prepared to take on leadership responsibilities in a quality management role within the organization.

Essential Functions/ Responsibilities:

• Implement robust quality systems in a complex manufacturing environment.
• Proactively engage in the product/process development and preproduction stages to ensure products and processes are released with integrated quality feedback along with robust quality controls.
• Drive continuous improvement within operations through six sigma andlean manufacturing techniques.
• Apply problem solving methodology to identify root cause(s) of quality issues and implement product quality improvements through preventive and/or corrective actions.
• Customer Facing:
  Participate in customer audits, interface with customers for quality‑related tasks, and collect/summarize customer quality data to drive improvement.
• Supplier Quality:
  Partner with Supplier Quality Engineering (SQE) to interface with suppliers for Quality related tasks, audits and incidents to minimize quality risk from incoming materials.
• Ensure Quality engineering support for R&D, marketing, and operations for the development, modification, and qualification of new product sand existing released products.
• Ensure proper documentation of processes exists and is being followed.
• Partner with Engineering and Operations to form a cohesive team,quick to solve issues. Drive Process Failure Mode and Effects Analysis (PFMEA) efforts and oversee implementation of controls and metrics.
• Work to sustain and improve quality management systems ofISO-9001, IATF 16949, and others.
• Achieve high level of competence using Samtec corporate systems, data, and tools necessary to analyze and evaluated quality related issues.
• Must be capable of simultaneously managing several strategic and tactical efforts as needed to support both internal and external quality.

“The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities”

Required Experience:

• 3+ years experience as a Quality Engineer, Supplier Quality Engineer, Process Engineer, or related role.
• Knowledge of quality tools, such as Root Cause Analysis, 8D, GR&R, FMEA, SPC, and Six Sigma Techniques.
• Excellent communications skills (written and verbal)
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Sharepoint, One Drive, One Note, etc)
• Knowledge of ISO 9001 QMS Standard

Preferred Experience:

• 2+ years managing or leading a team
• Operations/Manufacturing supervision/management preferred.
• Quality certification is desirable (CQM, CQE, or related)
• Experience with planning and conducting process audits
• Knowledge of QMS Standards AS9100, ISO 13485, or IATF 16949

Preferred Education:

• Bachelor’s Degree in Engineering or related technical field.
• Six Sigma Certification is preferred…