Assistant Store Manager

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Urgent Opportunity:
Assistant Store Manager at Holmes Ace Hardware

Are you looking for a fun and dynamic work environment where you can make a real impact? Do you thrive in a community-focused atmosphere? If so, Ace Hardware is the perfect place for you!

At Ace Hardware, we pride ourselves on being a part of your community. With over 5,000 stores worldwide, we remain committed to providing a personalized shopping experience. Join our highly skilled team and enjoy competitive wages, paid time off, and employee discounts while helping us deliver the best customer service in the industry.

Key responsibilities:

* Staff supervision:
Oversee daily performance, delegate tasks, manage schedules, provide training, and enforce company policies.

* Operational management:
Ensure smooth daily operations, monitor workflow efficiency, and assist teams as needed during busy periods.

* Customer service:
Address customer inquiries and complaints, act as the escalation point for issues, and work to ensure customer satisfaction.

* Problem-solving:
Handle emergencies and unexpected situations, such as power outages or security incidents, and find solutions for operational issues.

* Administrative duties:
Complete daily reports, maintain records, and perform other administrative tasks as required.

* Safety and security:
Conduct inspections to ensure a safe and clean environment, and ensure compliance with all security and safety procedures.

Key skills:

Leadership and communication

* Communication:
Clearly relaying information to staff, other managers, and customers.

* Leadership:
Motivating and guiding the team to ensure tasks are completed and goals are met.

* Delegation:
Assigning tasks to staff and overseeing their completion.

Operational and problem-solving

* Problem-solving:
Identifying and effectively addressing operational issues and challenges.

* Decision-making:
Making quick, sound judgments in a fast-paced environment.

* Time management:
Prioritizing tasks and managing time efficiently to keep operations running smoothly.

* Adaptability:
Adjusting processes and leadership style to manage unexpected changes.

Customer and business-focused

* Customer service:
Ensuring a positive and quality experience for customers.

Additional key skills

* Supervision:
Monitoring employee performance and providing feedback.

* Technical proficiency:
Using necessary software and technology for scheduling, reporting, or other tasks.

* Report writing:
Documenting and communicating performance and operational progress.

Qualifications

* At least 2 years of retail management experience.

* Ability to lift 50 pounds consistently.

* High school diploma or equivalent.

* No felonious criminal background.

What We Offer

* A friendly and supportive work environment.

* Opportunities for growth and advancement within the company.

* A chance to build a future and a purpose in your community.

Schedule

* Full-time position with 8-hour shifts.

* Weekend availability is required.

Location:

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Don't miss this immediate opportunity to join Ace Hardware! Apply today and start your journey with us!

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Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be.

While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.