Dispatcher, Transportation

3 weeks ago Be among the first 25 applicants

Under direction of the Truck Operations Supervisor this individual will perform various functions within the Operations Department. This includes dispatching drivers and engaging in follow-ups as needed with regard to schedules and issues, receiving calls, collecting information, and providing professional service to internal/external customers and drivers.

• Resolve, elevate, and document customer & driver issues appropriately
• Exercise discretion and independent judgment with regard to daily workload
• Responsible for retention and management of entire driver fleet
• Works with employees and management team to attain company goals
• Consistently exceeds productivity standards for all assignments
• Performs other related duties as assigned

• Trucking dispatch experience required
• Previous Customer Service experience required
• Ability to work in fast paced environment
• Must have solid proficiency in all Microsoft office products
• Demonstrated interpersonal and customer service skills
• Exceptional organizational skills are required
• Ability to follow directions with emphasis on accuracy and quality control
• Good communication skills including the ability to interface effectively with customers, vendors, drivers, and all internal departments
• Ability to learn and utilize various software systems utilized to perform daily task

• Entry level

• Full-time

• Management and Manufacturing

• Transportation/Trucking/Railroad

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