Infrastructure Engineer Senior

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Job Posting End Date: 01-18-2026

At AEP, we’re more than just an energy company! We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward‑thinking organization, this is the company for you!

Part of a larger team delivering high‑quality Computer, Network, Storage and End‑User Infrastructure technology solutions, ongoing support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise’s technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produce technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and install and configure hardware.

Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

• Work independently on Computer, Network, Storage, Cloud, and End‑User infrastructure project assignments. Plan, research, evaluate, and design infrastructure solutions.
• Provide high‑level technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.
• Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
• Prepare technical documentation including procedures, manuals, and reports.
• Review and adhere to budgeting and approval processes while assisting with annual and project planning.
• May provide training and mentoring, as well as provide work direction to others on the team.

• Bachelor’s degree in computer science, engineering, or related technical field.
• 5 years of relevant work experience (or an equivalent combination of education and related experience).

• Bachelor’s degree in computer science, engineering, or related technical field.
• 7 years of relevant work experience (or an equivalent combination of education and related experience).

• Adhere to policies, procedures, standards, codes and regulations relevant to assignments.
• Demonstrate thorough knowledge of AEP infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.
• Exhibit and apply proficiency in analysis, design, problem solving, troubleshooting, resolution, communication, and customer service skills.
• Networking protocols: strong understanding of routing (OSPF, BGP) and switching.
• Hardware: proficiency with major vendor equipment (Cisco, Arista, etc).
• Security: knowledge of firewalls, VPNs, PKI, and cybersecurity best practices.
• Troubleshooting: excellent problem‑solving skills for diagnosing and resolving complex issues.

• Firewall configuration, installation and maintenance.
• Authentication, Authorization and Accounting (AAA) to provide authentication of devices and users.
• Solid foundation of routers and switches (Cisco, Arista, etc).
• Background in supporting users in larger settings.
• Ability to work independently and manage tasks effectively.
• Good communication skills, able to interact with different customers, including leadership.
• Experience working with a team in a larger environment.

• Salary range: $87,633 – $128,689.
• In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.
• Compensation Grade: SP20-007.
• Compensation…