Learning Program Data Center Operations Technician

Work Based Learning Program Data Center Operations Technician

Join to apply for the Work Based Learning Program Data Center Operations Technician role at Amazon Web Services (AWS).

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires the successful candidate to report to a site location. Amazon has multiple WBLP trainee openings between January and March 2026. Trainees will participate in our 12‑month work and training program in our Oregon facilities.

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after‑hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Tolerance for working in non‑climate‑controlled environments with temperature fluctuations

NOTE:

Amazon is not able to provide immigration sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

NOTE:

If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS Gov Cloud region. Effective May 15, 2017, logical access to the AWS Gov Cloud region will be restricted to Amazon employees who are U.S. Persons (Gov Cloud may NOT be accessed from outside of the United States).

• Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serve as a contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Perform on‑call duties and participate in scheduled maintenance and change management activities
• Contribute to documentation and process improvement initiatives based on analysis of operational issues
• Successfully complete the 12‑month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones

• Take ownership of technical issues brought by the customer base, engaging other teams when needed to drive resolution
• Solve problems at their root and reason back to understand the broader context
• Maintain service level agreements through implementation of proactive issue detection and reporting

You may be required to work shifts that include days, nights, weekends, and holidays. Traveling within the regional work area is required. You will be responsible for having a reliable personal vehicle and a valid driver’s license to travel within the regional work area, as company transportation will not be provided.

• High school or equivalent diploma
• 18 years of age or older
• Willingness to…