Network Engineer, Foundation and Support

Network Engineer, Foundation and Support

Apply for the Network Engineer, Foundation and Support role at Meta
.

$/yr - $/yr

Meta is looking for a forward‑thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. You will possess subject‑matter expertise in hyperscale DC structured cabling, fiber connectivity solutions, and IP networking. Candidates will also have experience scoping, developing, and implementing strategies and plans in partnership with internal business teams, external vendors, network design/engineering, and other cross‑functional teams to integrate new technologies and improve existing ones across the operational fleet.

An objective for this role is to understand technical drivers for the business, organize strategies to ensure operational supportability to meet those needs, and represent ENS across stakeholder groups to ensure critical projects are achieved. The team improves operational efficiency and reliability of one of the most advanced and rapidly evolving networks in the world. The right candidate will thrive in a fast‑moving organization, dig into operational pain points to implement process enhancements and automation solutions, identify root causes in complex systems, and rapidly learn new domain expertise and technologies.

• Incident Response:
  Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infra during major incidents/site events (SEVs) on edge, caching, and network infrastructure.
• Change Management:
  Identify problems and implement effective change within security and business continuity issues that affect the network, edge, and infrastructure at Meta, driving initiatives for tool and process improvements.
• Operational
  
  Experience:
  
  Drive operational efficiency and oversee a contingent workforce responsible for delivering projects and recurring operational activities, identifying improvement opportunities across policies, processes, and procedures.
• Team Leadership:
  Set goals and work globally with cross‑functional teams to deliver business outcomes, analyze operational datasets to prioritize problems, and communicate aligned projects and roadmaps.
• Risk Management:
  
  Design and implement processes to identify and manage data and asset protection risks (security, privacy, business continuity) and operations continuity issues across the network.
• Information and Data Assurance:
  Ensure operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate.
• Automation:
  Analyze operational events to identify new automation opportunities, helping to achieve full remediation of tier‑1 faults by software, and directly implementing lightweight solutions in code when needed.
• Data Measurement:
  Drive quality into metrics reported for escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures, defining success metrics and evolving them over time.
• Communication:
  Provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope.
• Travel:
  International and domestic travel may be required 25% of the time up to 50% depending on business needs.

• Bachelor’s degree in Computer Science, Computer Engineering, a related technical field, or equivalent practical experience.
• 7+ years of experience operating, deploying, and designing large‑scale network, optical, and/or physical layer infrastructure.
• Hands‑on experience with optical/network equipment such as optical amplifiers, coherent transponders, WDM equipment, and associated test gear.
• 7+ years of network operations experience supporting large‑scale service provider, datacenter, or enterprise network infrastructure.
• Communication experience engaging with hardware vendors, service providers, and colocation vendors globally.
• Experience providing technical guidance to external vendors.
• Intermediate expertise in…