Data Center Technician IC

- 10 positions open

*** Basic knowledge of or hands-on experience with computer hardware and repair needed.

Location
:
Onsite
- New Albany, OH. (Only open to currently local applicants - relocation applicants will not be considered.)

Shifts/Hours
: Will start with day shift Monday through Friday, 8am to 5pm, until a current project is completed. Hours will then change to 2nd or 3rd shift as shown below:

1) Wednesday through Saturday 1:30pm to 12:30am

2) Sunday through Wednesday 1:30pm to 12:30am

3) Wednesday through Saturday 10:30pm to 9:30am

As a Data Center Technician
, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

• High School Diploma or GED.
• A
  Real or other federally accepted identification for U.S. travel.
• Minimum1 year of general work experience
  .
• Basic knowledge of or hands-on experience with
  computer hardware and repair
  .
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strong
  professional communication skills
  , both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently
  .
• Ability to
  multi-task
  and manage priorities with minimal supervision.
• Comfortable wearing
  Personal Protective Equipment (PPE)for extended periods.
• Ability to safely lift, push, pull, and move at least
  50 pounds
  .
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may include
  hot aisles
  and indoor areas reaching
  90+ degrees Fahrenheit
  during certain times of the year.

• At least1 year of computer hardware repair experience
  .
• Associate or bachelor’s degree in a related field, or currently pursuing one.

• Gain a solid understanding of the
  ticket management process
  and contribute to timely resolution.
• Learn and apply
  diagnostic methods
  to troubleshoot data center equipment effectively.
• Accurately
  pull and manage inventory
  in accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills in
  server repair techniques
  , including replacing hard drives, RAM, motherboards, and other components.
• Assist with
  physical tasks
  , such as moving and racking equipment for special projects. including Hardware/component replacement focused with the possibility of delving into software in the future
• Perform additional tasks as directed by management to support operational goals.

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