Noc Analyst

Network Operations Center (NOC) Analyst

Location:

Remote

Schedule:

Monday-Friday, 7:00 AM - 3:00 PMOn-Call Rotation:
Approximately 1 weekend every 6 weeks

On-Call

Hours:

Friday 11:00 PM - Sunday 11:00 PMAbout the Opportunity We are seeking a Network Operations Center (NOC) Analyst to join a high-performing IT Operations team supporting a large-scale enterprise environment. This role is ideal for someone who enjoys troubleshooting complex issues, monitoring critical infrastructure, and serving as a key contributor during incident response efforts.

The NOC Analyst will be responsible for monitoring network infrastructure, supporting enterprise applications, identifying and resolving incidents, and helping maintain the reliability and performance of business-critical systems. This position offers exposure to a diverse technology landscape, including networking, Windows and Linux systems, wireless technologies, data center environments, and voice services.

What You'll DoMonitor and support a large-scale enterprise WAN environment spanning hundreds of locations and corporate sites

Serve as a junior incident manager during high-priority outages and service disruptions

Monitor, troubleshoot, and support network hardware and connectivity services

Support core business applications and enterprise infrastructure platforms

Assist with wireless networking, voice communications, storage, and data center technologies

Investigate alerts, perform root-cause analysis, and coordinate resolution efforts with technical teams

Help implement infrastructure upgrades, maintenance activities, and deployment projects

Ensure system availability, performance, and operational stability

Escalate critical issues and communicate effectively with technical teams and business stakeholders

Required Skills & Experience Networking Fundamentals Strong understanding of:

Layer 2 and Layer 3 networking

Routing and switching conceptsCIDR subnetting

Spanning Tree Protocol (STP)
Network traffic analysis and troubleshooting

Enterprise network monitoring

Technical Experience Experience troubleshooting and supporting Cisco networking equipment

Experience troubleshooting and supporting Juniper networking equipment

Experience with Windows operating systems

Ability to diagnose and resolve network infrastructure issues

Experience working with switches, routers, firewalls, and VPN technologies

Familiarity with network monitoring and diagnostic tools

Preferred Qualifications Linux administration or Linux system management experience

Knowledge of mainframe operations (MVS)
Experience supporting Oracle batch processing environments

Retail technology support experience

Bachelor's degree in Information Technology, Computer Science, or a related field

What Makes You Successful Strong analytical and troubleshooting skills

Ability to remain calm and effective during critical incidents

Excellent communication skills with both technical and non-technical stakeholders

Ability to assess risk and make sound decisions in fast-paced environments

Strong collaboration skills and willingness to work across multiple support teams

Proactive mindset focused on system reliability and continuous improvement

Why Consider This Role?

Opportunity to support a large-scale enterprise network environment

Hands-on exposure to networking, infrastructure, systems administration, and operations

Involvement in incident management and enterprise technology initiatives

Collaborative team environment with opportunities for technical growth

Stable schedule with predictable on-call rotation

Ideal candidates will have a solid foundation in networking fundamentals, experience troubleshooting Cisco and Juniper environments, and the desire to grow within enterprise infrastructure and operations.

Job Type & Location This…