Time Operations Application Support Specialist
Job in
New Albany, Franklin County, Ohio, 43054, USA
Listed on 2026-10-26
Listing for:
American Electric Power Co.
Full Time
position Listed on 2026-10-26
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Cybersecurity, Systems Engineer
Job Description & How to Apply Below
New Albany, OH:
Corpus Christi, TX:
Salem, VA:
Full time:
Posted Yesterday:
End Date:
October 30, 2026 (5 days left to apply):
R18349
** Job Posting End Date
** 10-30-2026
Please note the job posting will close on the day before the posting end date.
** Job Summary
** The Real Time Operations Applications Support Specialist Sr establishes a moderate understanding of the technologies and processes essential for the development and support of Operational Technology (OT) real-time tools and systems. Responsibilities include providing application support for Energy Management Systems (EMS) and Supervisory Control & Data Acquisition (SCADA) systems, as well as Real Timeher applications utilized in Transmission Control Centers.
Key tasks involve planning, researching, and evaluating patching, failover, and maintenance activities required for Real Time real-time systems, along with developing a solid understanding of EMS and SCADA functionalities. This role also engages in the development and maintenance of best practices for application development and participating in the creation of technical documentation necessary for supporting real-time applications. A strong emphasis on adaptability, customer focus, and continuous improvement is essential for effectively supporting real-time systems.
** Job Description
***
* What you’ll do:
*** Coordinate the configuration and support of data archives (PI, OSI Chronus) and assist with SCADA/EMS platform software upgrades.
* Perform operational technology platform analysis and demonstrate a moderate understanding necessary for maintaining the reliability of SCADA and DMS/EMS systems.
* Investigate, troubleshoot, and resolve application-related issues with minimal guidance from senior members while helping coordinate vendor support for EMS and SCADA applications.
* Participate in the configuration of network monitoring tools and develop repeatable scripts (Power Shell, Batch, Python) for deploying configuration changes and patches across servers.
* Analyze logs and application/system monitors to proactively identify potential issues and develop strategic plans to mitigate them.
* Monitor logs during performance events and collaborate with architects to troubleshoot and create restoration plans.
* Conduct routine backups and periodic restoration tests to ensure backup validity and maintain documented emergency restoration procedures.
* Ensure the reliable operation of OT applications, including communications, networking, databases, alarming, logging, and human interfaces.
* Work with team members and business process owners to schedule and administer patches, updates, and server configurations to minimize system downtime.
* Provide after-hours support as needed in an on-call rotation to maintain reliable operations of DMS/EMS and SCADA systems.
*
* What we’re looking for:
*
* Note:
This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the Associate level, with increased educational, skill or experience requirements for higher level roles
** Real Time Operations Application Support Specialist SG7
*** Education & Experience
** Bachelor’s degree in a related field
* Or Associate’s degree in a related field with 2 years of relevant experience
* Or High school diploma/GED with 4 years of relevant experience
* Related Fields for
Education and Experience:
• IT/OT System Administration
• IT/OT Application Support
• Cyber Security
• ADMS/DMA/EMS/OMS/SCADA
** Real Time Operations Application Support Specialist Senior SG8
**
* Education and Experience:
** Bachelor’s degree in a…
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