Business Analyst - hybrid

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We are seeking a Business Analyst contractor in New Albany, Ohio with a strong understanding of retail operations, procurement, and business systems to support global brand operations and end-to-end procurement processes. The ideal candidate will bridge business and IT teams, support day-to-day operational activities, validate system enhancements, investigate issues, and help ensure business processes and systems function effectively. The candidate should combine practical retail or merchandising operations experience with analytical problem-solving, business systems support,and strong cross-functional communication skills.

• Partner with business stakeholders, IT teams, and operational partners to support retail business processes and day-to-day activities.
• Support procurement, purchasing, supplier coordination, inventory planning, merchandising, or related
  operational workflows.
• Develop, maintain, and execute test plans and test cases to validate system functionality and enhancements.
• Perform functional testing, support UAT, and validate system changes before production deployment.
• Investigate system incidents, troubleshoot issues, coordinate resolutions with technical teams, and help prevent recurring problems.
• Gather business requirements, document processes, maintain user documentation, and support system
  implementations or enhancements.
• Analyze operational data, identify discrepancies and process improvement opportunities, and communicate
  findings to stakeholders.
• Coordinate across business, IT, product, vendor, and operational teams to ensure timely resolution of issues.

• Experience in retail operations, merchandising, inventory management, allocation, demand planning, purchasing, procurement, store-related processes, or related business operations.
• Understanding of retail workflows and supporting business systems.
• Experience supporting business applications, implementations, enhancements, production support, or process improvements.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to collaborate effectively with business stakeholders and technical teams.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Procurement or supplier-related experience including purchase orders, sourcing, vendor coordination, or purchasing workflows.
• Business systems support and testing experience including enhancements, UAT, issue investigation, and validation.
• Cross-functional communication with business stakeholders, IT, vendors, and operational teams.

• Retail organization experience in merchandising, allocation, supply chain, store operations, or global brand operations.
• Exposure to procurement processes, purchase orders, supplier coordination, sourcing, vendor pricing, or contract workflows.
• Hands-on testing experience including UAT and regression testing.
• Experience with Service Now, Jira, or similar incident management tools.
• Familiarity with SAP, ERP systems, inventory management, planning tools, or retail applications.
• Experience supporting launches, enhancements, training, documentation, and post-deployment support.

• Candidates with experience in one or more of the following areas are preferred:
  • Business Analyst - Retail Operations or Merchandising
  • Retail Systems or Business Applications Analyst
  • Inventory, Allocation, or Demand Planning Analyst with systems support experience
  • Procurement or Purchasing Analyst with business systems exposure
  • Business Engagement Analyst or Production Support Analyst in a retail environment
  • Supply Chain Analyst with retail process and application support experience

Reference:1065235

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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