Datacenter Technician
Job in
New Albany, Franklin County, Ohio, 43054, USA
Listed on 2026-11-06
Listing for:
Unisys
Full Time
position Listed on 2026-11-06
Job specializations:
-
IT/Tech
Hardware Engineer, IT Support, IT Infrastructure, Systems Administrator
Job Description & How to Apply Below
- Perform hardware break-fix: DIMM, disk, SFP/transceiver, cable, and power-supply replacements per implementation plans
- Execute scheduled changes — power pulls/cycles, device decommissions and unracks, server installs and racking — following the documented change/decom process
- Work Service Now change tasks (CTASKs): follow the implementation plan, leave accurate work notes, and close out tasks
- Escort and support vendor field engineers (e.g., IBM, Oracle) during break-fix and installs
- Respond to environmental/power alerts (PowerIQ/Sunbird) and physical infrastructure issues overnight
- Handle secure media and grey-space work per physical-security procedures (badge/DIRAK access, media destruction/salvage handling)
- Send the daily shift/change summary to leadership
- Prior data center/hardware operations experience (rack-and-stack, structured cabling, component replacement)
- Comfort executing and documenting changes in Service Now (or equivalent ITSM)
- Able to work overnights independently and make sound judgment calls under limited supervision
- Physical requirements:
lifting equipment, ladder work, extended time on the floor
- Cisco/network hardware familiarity; DCIM tooling (Sunbird); basic scripting
- Experience in a change-controlled / CAB environment
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