Personal Lines Account Manager

Overview

Our Agency focus is on High Net Worth (HNW) personal lines Property & Casualty, and we are seeking a highly efficient professional to become a part of our team. The Account Manager position involves handling all aspects of daily service responsibilities as well as client renewals and re-marketing within all lines of P&C personal insurance. This role requires flexibility with working hours: 8:30-4:00PM or 9:00AM-5:00PM (EST).

• Day to day service such as facilitating policy change requests, issuance of binders, certificates, , etc.
• Address client questions regarding premiums and billing statements.
• Provide claims counseling and assistance during the claim settlement process.
• Assist client with completion of applications, risk profile assessments and renewal questionnaires.
• Evaluate policy coverage terms and limits for adequacy relative to client needs and their risk profile.
• Remarket client policy renewals as needed given client need and/or current market conditions.
• Negotiate renewal terms with incumbent carrier and alternative markets to seek the broadest coverage available at the most competitive premiums.
• Prepare re-marketing results and provide a detailed renewal review to discuss with the client.
• Implement new/renewal program and provide client with detailed evidence of coverage.
• Cross-sell/upgrade existing coverage and/or present additional coverages as needed.

• 5+ years personal lines experience with a background in HNW client/account management services.
• HNW experience with the following carriers:
  Chubb, AIG Private Client Group, PURE, Cincinnati, Encompass, Westfield, as well as E&S Markets.
• HNW experience with the following required:
  Coastal homes, CA earthquake and brush fire, extensive fine arts and jewelry schedules, exotic/collector cars, yacht/watercraft, builder’s risk, etc.
• Proper insurance licenses (P&C).
• Experience with Applied Systems (EPIC), TAM, Microsoft Office suite (Excel, Word, Outlook, etc.) and general computer skills.
• Strong communication skills, able to work well both independently and in a team environment, and perform well under deadlines.
• A self-starter with good analytical and organizational skills, ability to prioritize multiple tasks in a fast-paced environment.

EEO & Benefits

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. We offer a comprehensive range of health-related benefit options including medical, vision, and dental; a 401(k) with company match; company paid life insurance; STD, LTD; and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays.