VP Workforce Absence Operations
Listed on 2026-10-16
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Management
Operations Management
VP Workforce Absence Operations
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
- Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
- Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401
- Coralville, IA: 3273 Ridgeway Drive Coralville IA 52241
- Dublin, OH : 5500 Glendon Court Dublin OH 43016
- New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
- Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604
- Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268
- Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063
- Southfield, MI : 300 Galleria Officentre Southfield MI 48034
- Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826
- Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344
- West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304
- South Portland, ME: 600 Sable Ste. 220 Oaks Drive, South Portland, ME 04106
To be responsible for the technical and operational functions for multiple offices, including direct operational responsibility where the manager resides; to handle the staffing and training needs within assigned offices, as well as staff development, career and succession planning; and to be responsible for budget preparation and profit and loss management for assigned office(s). Has direct and indirect responsibility for 300 or more colleagues.
Essential Functions and Responsibilities- Oversees overall operations management for all locations/offices within an area.
- Establishes and ensures compliance to best practices, claims management services standards, state regulations, and client service requirements.
- Establishes business plan with goals and objectives for the area and locations/offices.
- Monitors and takes appropriate action on management reports relating to the area/office performance.
- Assists with the coordination of sales and client service efforts.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Travels as required.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
- Provides support, guidance, leadership and motivation to promote maximum performance.
- Education & Licensing Bachelor's degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.
- Experience Ten (10) years claims management experience or or equivalent combination of experience and education including five (5) years supervisory experience.
- Skills & Knowledge Strong technical claims knowledge Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Leadership/management/motivational skills Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance.
- When applicable and appropriate, consideration will be given to reasonable accommodations.
- Mental:
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle…
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