Patient Access Rep-Imaging

Overview

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission—it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home.

Per Diem:
Day/Evening shift with weekend and holiday rotation; hours vary between 6:30 am - 7:00 pm.
Location: St. Luke's Hospital - New Bedford, MA.

• A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve.
• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off Package**.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance / Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

** Available to regular status employees who are scheduled to work a minimum of 24 hours.

Under the general supervision of the Manager/Office Coordinator or designee, perform all patient access duties to facilitate appropriate billing and optimal reimbursement to the organization in accordance with various external regulations. Responsible for transcribing orders, scheduling appointments, advanced registration functions, co‑pay collection and maintain work lists and work queues. Perform a wide variety of reception duties including image access functions as part of the film library.

• Associate's Degree plus additional specialized training (film library) or equivalent knowledge and experience required.
• Medical Terminology Certificate desired.
• Excellent customer service, telephone skills and etiquette required.
• Strong computer skills including proficiency with medical‑based programs.
• Experience with electronic medical record, hospital patient registration systems, business office machines, and handling cash required.
• Prior work experience in a hospital or medical office practice setting in patient access, patient accounts or customer service preferred.
• Microsoft Office desired.
• Over three years related health care experience preferred concentrating in radiology.
• Must be fully vaccinated against seasonal Influenza and the COVID‑19 virus or be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Pay rate will be determined based on level of experience.

Southcoast Health is an Equal Opportunity Employer.