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Case Manager

Job in New Bedford, Bristol County, Massachusetts, 02746, USA
Listing for: The Children's Trust (MA)
Full Time, Part Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Mental Health, Community Health
  • Social Work
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 20 - 25 USD Hourly USD 20.00 25.00 HOUR
Job Description & How to Apply Below

Program &

Location:

Family Preservation Program - New Bedford, MA
Education & Experience: Associates Degree or higher preferred; minimum of High School Diploma or GED with at least one year of related job experience.
Pay Range: $20-$25/hr (education & experience dependent)
Status/

Schedule:

Part Time, 20 hours per week
Shift: Flexible schedule, Monday-Friday, day shifts

  • Medical Insurance
  • Vision Insurance - Eye Med
  • Long & short term disability
  • Discounted auto/home and renters insurance - Rogers & Gray
  • 403b - Retirement
  • FSA & DCA
  • PFML
  • Employee Assistance Program
  • Eligibility for free classes to become a Licensed Counselor or Recovery Coach
  • Education days to use towards CEU's
  • Free meals at select programs and when available
  • Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
About Us

SEMCOA's (Southeast Massachusetts Council on Advocacy) mission is to advocate for andprovidesupport to individuals, families, and communities in the areas of substance use, mental illness, domestic violence, homelessness, and parenting. SEMCOA operates four emergencyassistancecongregate family shelters and additional scattered sitesthat provide supportive services to families andassistthem with securing permanent housing.

SEMCOA also provides residential recovery home treatment to individuals with substance use disorders, as well as transitional and permanent housing stability and support programs.

Our portfolio also includes two graduate sober houses, the Family Preservation Program, as well as Greater Brockton and Greater Attleboro Taunton Healthy Families programs.

  • Ability to work with families from diverse social, economic, ethnic, cultural and racial backgrounds
  • Basic understanding of Substance Abuse/Mental Health co-morbidity diagnosis
  • Assessment and case management skills
  • Knowledge of services necessary and resources available to assist homeless individuals recovering from Substance Use/Disorders
  • Possess high professional ethics and ability to maintain healthy boundaries
  • Excellent verbal and written communication skills
  • Knowledge of basic computer skills and software including Microsoft Word/Excel
  • Ability to work independently without direct supervision while adhering to the program's philosophical team approach
  • TB screening
  • Certification in the HPAO approved de-escalation program
  • Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug CPR/First Aid Certification
  • Compliance with regulating agencies (i.e., BSAS, HUD, etc.)
  • Maintain inspection documentation on all units, communicating with landlords as appropriate
  • Scheduled on site meetings with families and enforcement of program rules and policies
  • Understand and follow established referral process and schedule intakes
  • Facilitate intakes of new residents including setting up new record of completion of intake paperwork
  • Completion of Initial Individual Service Plan (ISP) with resident
  • Referrals for needed services to appropriate agencies/providers including but not limited to: DTA, SSA, DSS, Medical/Mental Health agencies, etc.
  • Maintain accurate case files, ensures required Authorizations to release/obtain information are signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP's monthly and ensures periodic evaluations are done in a timely manner
  • Meet with each resident as scheduled to review/evaluate progress in treatment/recovery
  • Revise/update the resident's Individual Service Plan as indicated, including the establishing of additional goals/objectives and the steps to achieve these goals/objectives
  • Ensure timely completion of Admission/Discharge satisfaction surveys by residents
  • Facilitate/Co-facilitate workshops with residents
  • Attend monthly case review with Program Director
  • Attend clinical supervision, required staff meeting and trainings
  • Other duties as assigned by the Program Director.
Case Manager Qualifications
  • Associates Degree or higher preferred; minimum of High School Diploma or GED with at least one year of related job experience
  • Maintaining and submitting any current Licensure (including Driver's License) or Certificate necessary for the performance of the position

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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