Public Safety Monitor-Front Desk

Public Safety Monitor-Front Desk Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Public Safety Monitor-Front Desk

Location:

St. Luke's Hospital - New Bedford, MA

Hours:

Per Diem

Shift: Flexible shifts and hours with weekend, holiday and on‑call rotation

A career at Southcoast Health offers you:

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

** Available to regular status employees who are scheduled to work a minimum of 24 hours.

This position operates as the first point of contact and source of information for patients and guests of Southcoast Health, ensuring that all who enter are authorized or have legitimate business on the property. The Public Safety Monitor will employ exceptional customer service skills to welcome all visitors, provide directions, and request assistance for visitors needing special assistance. The role requires independent thinking and problem‑solving skills in the absence of direct supervision.

• High school diploma or GED equivalent required.
• Prior security, customer service, or administrative experience a plus.
• Management of Aggressive Behavior (MOAB) de‑escalation training required within 120 days of hire.
• Must be fully vaccinated against seasonal influenza and the COVID‑19 virus or be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Compensation:
Pay rate will be determined based on level of experience.

USD $15.95 - $25.76 /hr.

Southcoast Health is an Equal Opportunity Employer.