Senior Business Systems Analyst

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Our Mission: huit.harvard.edu/about

We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery.

HUIT’s core values are:

• Human-centered
• University-focused
• Innovation-driven
• Team-oriented

HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills.

Learn more here: (Use the "Apply for this Job" box below)..

Research, design, document, implement, configure, and validate solutions to business needs. Solve highly complex technical problems. May manage multiple projects simultaneously.

Reporting to an Associate Director on the Research Administration and Compliance Systems team to deliver software solutions to the research administration and research compliance community. Harvard’s research portfolio relies on a set of software applications, both custom and vendor-provided, supporting the research life cycle. The team is responsible for designing and enhancing those IT systems and supporting the academic and administrative staff to manage their research projects.

The Senior Business Analyst supports the service delivery of systems, solutions, and services with a focus on the vendor-provided application for effort reporting, ecrt, and a Harvard custom research administration portal supporting administration and compliance to do lists, action items, and financial management. This position works closely with the user community, fellow team members, technical partners, and vendors to design, test, implement, and validate solutions to support ongoing and emerging needs.

An additional component includes developing reporting solutions using the Oracle Analytics Suite of products.

• Participate in the planning and facilitation of business requirements sessions such as workshops, meetings, and other user research methods
• Develop, document, and deliver user research/feedback sessions in order to gain insight into user needs and pain points
• Meet with business partners to understand and document systems needs, identify workflows, and propose solutions
• Vendor engagement and participation in the user community to understand and inform the vendor roadmap, analyze upcoming releases, compose documentation and test plans, communicate the roadmap and impacts of changes.
• Coordinate with business partners on timing, testing, business process re-design, documentation, and training; coordinate internally with the project team including technical lead, developers, and QA team
• Draft systems and reporting specifications and designs detailing the logic, configuration, and security requirements to be implemented, and perform…