Service Desk Lead - IT Support & Process Improvement
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IT/Tech
Job Description & How to Apply Below
Stellix is hiring a Service Desk Supervisor in Massachusetts to oversee the service desk staff and operations. You will provide guidance and coaching to the service desk team and act as an escalation point for larger scale issues, while taking ownership of IT projects within the group.
You will support daily service desk activities, improve the catalog, and assist the IT Manager on ongoing initiatives. The role emphasizes documenting IT processes and maintaining strong end-user communication.
We are looking to fill the Service Desk Lead - IT Support & Process Improvement position at Stellix in MA, United States.
Are you ready to take on the Service Desk Lead - IT Support & Process Improvement role at Stellix?
We would love to welcome a new Service Desk Lead - IT Support & Process Improvement to our organisation in MA, United States.
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