Shift supervisor, Retail
Listed on 2026-01-01
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Retail
Retail & Store Manager, Customer Service Rep
Join to apply for the Shift Supervisor role at CVS Health
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
Position SummaryA Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
EssentialFunction
- Supervise the store’s crew through assigning, directing and following up of all activities.
- Work effectively with store management and store crews.
- Effectively communicate information both to and from store management and crews.
- Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, thank).
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
- Maintain customer/patient confidentiality.
- Price merchandise and stock shelves.
- Execute the displays, signage and inventory of weekly, promotional, and seasonal merchandise.
- Execute the display and maintenance of off-shelf merchandise; reset departments following POGs.
- Deductive reasoning ability, analytical and computer skills.
- Advanced communication and supervision skills.
- Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.
- Experience as a retail supervisor.
High School Diploma or Equivalent Preferred but Not Required.
Anticipated Weekly Hours29 hours.
Time TypePart time.
Pay Range$16.50 - $24.00 per hour.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
BenefitsWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families. In addition to our competitive wages, our benefits include:
- Affordable medical plan options, 401(k) plan (including matching contributions), and an employee stock purchase plan.
- No-cost wellness programs such as screenings, tobacco cessation, weight management, confidential counseling and financial coaching.
- Benefit solutions that address different needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.
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Final date to receive applications: 03/19/2026
Additional Information- Seniority level:
Mid-Senior level. - Employment type:
Part-time. - Job function:
Management and Manufacturing. - Industries:
Hospitals and Health Care.
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