Healthcare Operations Specialist

Operations Specialist

Location:

New Berlin, WI

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM

Work Type:
On-site

Employment Type:

Full-Time

About the Opportunity

We are seeking a highly organized and detail-oriented Operations Specialist to support daily operations within a healthcare environment. This role combines administrative support, customer service, and clinical documentation responsibilities while working closely with a team of healthcare professionals. The ideal candidate is comfortable communicating with patients, managing multiple priorities, and maintaining accuracy in a fast-paced setting.

Key Responsibilities

+ Handle incoming and outgoing patient calls with professionalism and empathy.

+ Coordinate communications between patients, healthcare providers, and internal clinical teams.

+ Manage and maintain clinical documentation with a high degree of accuracy.

+ Support operational workflows and administrative processes.

+ Program and prepare monitoring equipment as needed.

+ Schedule, track, and follow up on patient-related activities.

+ Ensure all records and documentation are completed in a timely manner.

+ Provide exceptional customer service while supporting patient care initiatives.

+ Collaborate with clinical staff to ensure smooth day-to-day operations.

Required Qualifications

+ 2+ years of experience in a healthcare, medical, or clinical environment.

+ 2+ years of experience with clinical documentation or medical records.

+ Strong customer service and communication skills.

+ Excellent organizational and multitasking abilities.

+ High attention to detail and commitment to accuracy.

+ Comfortable interacting with patients and healthcare professionals.

+ Reliable with strong follow-through and accountability.

+ Proficient with data entry and administrative tasks.

Preferred Qualifications

+ Experience supporting clinical staff or healthcare operations.

+  Background in respiratory care, durable medical equipment (DME), or related healthcare fields.

+ Bilingual abilities are a plus.

+ Experience working in a patient-facing environment.

What We're Looking For

The successful candidate will be a dependable team player who thrives in a fast-paced healthcare setting. You should be comfortable balancing multiple responsibilities, maintaining accurate documentation, and providing outstanding service to both patients and providers.

If you enjoy working in a collaborative environment where organization, communication, and attention to detail are valued, we'd love to hear from you.

#central priority
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Job Type & Location

This is a Contract to Hire position based out of New Berlin, WI.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of New Berlin, WI.

Final date to receive applications

This position is anticipated to close on Oct 30, 2026.

Workplace Type

This is a fully onsite position in New Berlin,WI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status,…