Account Manager - Commercial Lines

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* Job Title:

** Account Manager
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* Job Summary:

** The Account Manager (AM) is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery.
** Responsibilities:
** Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members.
** Requirements:
** Ability to work toward professional designation. Strong working knowledge of Word, PowerPoint, and Excel.

Excellent people skills and ability to work well in a team environment.

Excellent verbal and written communication skills.

Strong organizational skills and attention to detail.
** Education/

Experience:

** Bachelor’s Degree in a Business or related field OR equivalent relevant experience A minimum of 5 years' experience within the insurance industry or business-related experience
** Benefits & Perks:
** Competitive Compensation
* ** Physical Wellness:
** Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
* ** Mental Wellness:
** Generous paid time off and holidays;
Employee Assistance Program (EAP); and a complimentary Calm app subscription.
* ** Financial Wellness:
** Immediate vesting in a 401(k) plan;
Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
* ** Family Care:
** Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.* **… and so much more!*
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