Appliance Repair Technician

Position: Appliance Repair Technician - Full & Part Time

Appliance Repair Technician – Full & Part Time

Join to apply for the Appliance Repair Technician - Full & Part Time role at Sears

Job Description

The role involves diagnosing and repairing a variety of home appliances—including refrigerators, washers, dryers, dishwashers, and microwaves—by driving to multiple customer homes daily. You will deliver excellent customer experience, provide value‑added solutions, maintain company equipment, and perform any other duties as assigned. The position is full‑time with variable and flexible hours, including overtime.

Why an Appliance Repair Technician career might be right for you:

• You like solving problems – each repair is different, and you enjoy diagnosing problems and figuring out solutions.
• You like fixing things – getting things working again is a satisfying outcome.
• You like helping others – you’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – you’re on the road and welcomed into customers’ homes every day.

Why a career with Sears Home Services is right for you:

• Great hourly rates – $18‑$23 per hour base, depending on experience, certification and location.
• Benefits – comprehensive medical, dental, and vision coverage and an employer‑paid health care subsidy up to $4,000 per year.
• 401(k) match – 100% match on the first 3% of salary.
• More ways to earn – performance bonuses and sales incentives throughout the year.
• Year‑round work – cross‑training keeps technicians busy all year.
• Expert training – best‑in‑class program through Sears Technical Institute.
• Peer mentoring – onboarding buddy and veteran technicians aid skill growth.
• Career advancement – many paths to cross‑train and grow; average tenure >12 years.
• Tools provided – company vehicle, uniforms, specialty tools, mobile phone, and an industry‑leading app for paperwork and support.

Responsibilities

• Drive to multiple customer homes daily to diagnose and repair a variety of home appliances with high quality and efficiency.
• Deliver excellent customer experience that exceeds expectations consistently.
• Provide customers with value‑added solutions that help make their home cleaner, more comfortable, and more protected.
• Keep the company truck well‑maintained & organized, and help manage parts efficiently.
• Performs other duties as assigned.

Requirements & Qualifications

• High school diploma or general education degree.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances (preferred).
• Can follow directions and processes for quality workmanship.
• Can use a smartphone, including for part ordering.
• Successfully passes a background & drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100% of the time.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written technical text.
• Excellent verbal and written communication skills; ability to read, write, and speak English.
• Physical requirements:
  
  frequently lift, carry, push, or pull up to 20 lbs (often 50 lbs; occasionally 100 lbs); reach, bend, squat, kneel, twist, turn, stoop, climb, and crawl; drive an automatic‑transmission vehicle; occasionally reach above shoulder.

Additional Information

Years of

Experience:

1–2 Years

Travel Requirements:
Road Warrior (75% or more)

Location:

Oconomowoc, WI 53066 (New Berlin office)

Employment Category:
Regular, Full‑time

EEO/EOE:
Equal Opportunity Employer / Disability / Veteran.

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