Records Department Supervisor

Join as a Records Department Supervisor at Ward and Smith, P.A.

We are a growing full-service law firm in the Carolinas, proud of quality service and teamwork. We seek a Records Department Supervisor to work in one of our offices in Asheville, Greenville, New Bern, Raleigh, or Wilmington.

• Lead the Records Department, balancing workloads and providing guidance and direction.
• Ensure adherence to firm guidelines, safety, and security procedures.
• Streamline File Room processes and implement new procedures to improve efficiency.
• Interview and evaluate candidates for open positions.
• Provide constructive feedback and recognition to the team.
• Train employees as needed.
• Ensure maximum productivity.
• Maintain inventory of all File Room stock items.
• Know all job procedures and equipment to assist employees.
• Work efficiently with vendors related to document management.
• Assist with facility-related and other inter-departmental tasks/projects.
• Perform duties and special requests assigned by management.

• A high school diploma or equivalent; some college coursework preferred.
• Supervisory experience in a professional services or records environment strongly desirable.
• Technology savvy, multi-task oriented, with excellent written and oral communication and comprehension skills.
• Strong organizational and administrative abilities, able to function in a fast-paced environment.
• Professional demeanor and strong relationships with all firm members.
• Conscientious and willing to work hard individually and as a team.

Ward and Smith, P.A. is an equal-opportunity employer that values a workforce with varied perspectives and skillsets. Candidates from all backgrounds are encouraged to apply.