Estimator​/Project Sales Specialist

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Vision insurance

Pro-Serv Facility Solutions

Location:

New Bern, NC (Corporate Office)

Turn Problems Into Solutions. Turn Quotes Into Revenue.

Pro-Serv Facility Solutions is one of the fastest-growing commercial HVAC, refrigeration, food equipment, and facility service companies in the Carolinas. We don't just repair equipment—we help businesses stay operational.

We're looking for a driven, organized, and customer-focused Estimator / Project Sales Specialist to join our team.

This isn't a desk job where you simply build estimates. You'll own the entire process—from reviewing technician deficiencies to creating professional estimates, presenting solutions to customers, following up consistently, and helping close the sale.

If you're competitive, organized, love solving problems, and enjoy helping customers make decisions, this is an opportunity to build a rewarding career with unlimited growth potential.

• Create Professional Estimates
• Review technician recommendations and inspection reports.
• Build accurate repair, replacement, and project estimates.
• Price labor, materials, equipment, and subcontractors.
• Ensure estimates are complete, accurate, and profitable.

• Contact customers to explain recommended repairs.
• Answer questions and provide professional recommendations.
• Build trust and confidence with every customer.
• Overcome objections while maintaining exceptional customer service.
• Help customers understand the value of repairing or replacing equipment before failures occur.

• Proactively follow up on all outstanding estimates.
• Keep estimates moving through the sales pipeline.
• Track customer decisions and update statuses.
• Ensure no opportunities are forgotten.

• Review technician-identified deficiencies daily.
• Verify documentation, photos, and recommendations.
• Prioritize urgent and safety-related repairs.
• Coordinate with dispatch, parts, service managers, and technicians.
• Convert deficiencies into completed work.

• Work closely with service managers and dispatch.
• Coordinate equipment ordering when projects are approved.
• Help improve estimating processes and profitability.
• Maintain accurate records within Net Suite.

• Estimates completed within 24 hours
• Outstanding customer communication
• High estimate approval rate
• Fast follow-up on every opportunity
• Increased revenue from technician-generated deficiencies
• Strong gross profit margins
• Excellent organization and attention to detail

• Commercial service or estimating experience preferred
• HVAC, refrigeration, food equipment, plumbing, electrical, or construction estimating experience is a plus
• Strong computer skills
• Excellent written and verbal communication
• Ability to multitask in a fast-paced environment
• Strong organizational skills
• Self-motivated with a sense of urgency
• Professional customer service skills
• Ability to read technician notes and translate them into customer-friendly proposals

Sales experience is a major plus, but we can teach the technical side to the right candidate.

• Takes ownership
• Communicates exceptionally well
• Follows through on every opportunity
• Doesn't let estimates sit untouched
• Wants to grow with a rapidly expanding company
• Thrives in a team environment
• Is competitive and motivated by results

• Competitive salary
• Performance bonus opportunities
• Health benefits
• Paid holidays
• Paid time off
• 401(k)
• Career advancement opportunities
• Ongoing training and development
• Modern technology and systems
• A leadership team committed to helping employees succeed

• Estimate turnaround time
• Quote conversion rate
• Revenue generated
• Gross profit margin
• Customer satisfaction
• Deficiencies converted into approved work
• Follow-up completion rate
• Accuracy of estimates