Patient Services Coordinator

Join to apply for the Patient Services Coordinator role at Easterseals PORT Health

New Bern, NC
• Full-time
• Entry level
• Health Care Provider
• Government Administration

Salary: $31,200.00‑$39,114.00

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated full‑time Patient Services Coordinator (PSC) to join our team in New Bern, NC. This role is more than a job—it’s a chance to influence change and shape futures as a leader in our shared mission of helping people reach their full potential.

The Patient Services Coordinator performs administrative and clerical functions in a clinic that serves adults with substance use, mental health, and co‑occurring medical conditions. The PSC is a member of the front desk administrative team that checks in patients, collects co‑pays, handles medical records, and processes patient paperwork and data. As the face of the organization at check‑in and check‑out, the PSC provides excellent customer service to all patients and families visiting the clinic.

As part of our mission, we help our team members embrace their potential, build resilience, and thrive. You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

• Competitive pay: $14‑$16/hr, based on experience for this full‑time position.
• Generous paid time off and paid holidays.
• Full benefits package including Medical, Dental, and Vision benefits.
• Life and Disability Insurance (company paid).
• 403(b) Retirement Plan.
• Employee Assistance Program and legal services support.
• Public Service Loan Forgiveness (PSLF) qualifying employer.

• High school diploma or GED.
• Experience with mental health population preferred.
• Maintain a valid state‑appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work.

Application instructions:  or send your resume to

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health, and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600‑member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

Applicants of all abilities are encouraged to apply! We are an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.