Patient Services Coordinator

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Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated full‑time Patient Services Coordinator (PSC) to join our team in New Bern, NC.

This isn’t just a job — you will be influencing change and shaping futures as a leader in our shared mission of helping people reach their full potential.

As the Patient Services Coordinator, you will perform administrative and clerical functions in a clinic that serves adults with substance use, mental health, and co‑occurring medical conditions. The PSC will be a front‑desk administrative team member who checks in patients, collects co‑pays, handles medical records, and processes patient paperwork and data. As the face of the organization at check‑in and check‑out, the PSC provides excellent customer service to all patients and families visiting the clinic.

As part of our mission, we help our team members embrace their potential, build resilience, and thrive. You will benefit from ongoing professional growth and development alongside leaders of clinical excellence in mental health and substance use services.

This position follows a Monday to Friday, 8 am – 5 pm.

We also offer a full benefits package for eligible positions.

• Competitive pay: $14–$16 /hr based on experience.
• Generous paid time off and paid holidays.
• Full benefits package including Medical, Dental, and Vision.
• Life and Disability Insurance (company paid).
• 403(b) Retirement Plan.
• Employee Assistance Program and legal services support.
• Public Service Loan Forgiveness (PSLF) qualifying employer.

• High school diploma or GED.
• Experience with mental health populations preferred.
• Valid state driver’s license and auto insurance for personal and agency vehicles used for work.

Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at  or send your resume to

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600‑member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Location:

New Bern, NC. Salary: $31,200.00–$39,114.00.