Sales and Events Manager

Performs complex professional and administrative work managing all aspects of Riverfront Convention Center of Craven County events. An employee in this class is responsible for all aspects of events held at the Riverfront Convention Center to include event sales, event booking, event planning and operational readiness, event execution and management. Work involves providing clients, and prospective clients, with information on available resources and ensuring the convention center is prepared for all planned operational aspects of events.

Work also involves direct supervision of subordinate staff. Work is performed under the general supervision of the Convention Center Director and is evaluated through observation of work, review of reports, and client feedback. Responds to facility booking inquiries, provides facility availability information, conducts facility tours and prepares contracts, event orders, and invoices for client and internal use with Director’s approval.

Ensures successful event booking coordination and oversees all aspects of each event ensuring a high standard of excellence is achieved. Meets with clients to determine event needs and explains facility capabilities and specifications, available resources and services, and policies. Initiates appropriate client follow-up.

Creates and maintains detailed event files. Prepares and communicates detailed and outlined event instructions, computer drawings, event preparation sheets and checklists for all events. Schedules pre-conference and post-conference meetings for large events. Schedules staff and security for events as needed.

Ensures successful execution of events. Provides active direction and guidance to Event Service Representatives, temporary staff and contractors. Assists with event set up and tear-down, to include cleaning, moving tables, chairs, portable staging, dance floors, track walls, bleachers, barricades, audio visual equipment, and other special equipment.

Assists the Convention Center Director in all areas of the daily operations of the Convention Center. Oversees department operations in the absence of the Director. Meets with the Director regularly to communicate project and event updates. Reviews and recommends operational, sales and planning strategies. Maintains inventory of related equipment and prepares budgetary input.

Performs weekly/monthly/annual supply and equipment inventory control measures and purchasing to ensure event readiness to include food, beverages, linens, all Adult Beverage products, small ware, audiovisual equipment, decorations, telecommunications equipment and other supplies. Orders, picks-up or arranges delivery of all Adult Beverage product orders from the ABC Commission and selected beer/wine vendors. Monitors all operational budget lines and receives approval from the Director prior to ordering.

Prepares clear, concise and accurate event data reports including food & beverage cost of sales, labor costs, register etc. Purchases and receives all food/beverage/props and ABC beverage production supplies and ensures proper quantity, quality and price control.

Plans and coordinates the sale of Adult Beverages to clients/guests in an effective and responsible manner. Coordinates and executes all operations and management of the Adult Beverage orders with contracted vendors. Up sells products and services to enhance adult beverage sales to clients/guests. Ensures all Adult Beverage bar monies are accurately accounted for to include the safe, cash registers and cash pulls.

Is present for all events involving Adult Beverage Bars. Monitors bartending staff, event floor staff, clients and guests to ensure compliance with NC ABC laws and regulations. Restocks Adult Beverage Bar…