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Support Coordinator

Job in New Bern, Craven County, North Carolina, 28560, USA
Listing for: Ability Options
Full Time position
Listed on 2026-01-10
Job specializations:
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 44.58 USD Hourly USD 44.58 HOUR
Job Description & How to Apply Below

Overview

Join to apply for the Support Coordinator role at Ability Options
.

We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage. We are committed to a workplace culture that recognises diversity, equity and human rights.

The Role
  • Base Site:
    Coffs Harbour (travel required between sites)
  • Employment:
    Permanent Full-time, 38 hours per week
  • Remuneration:
    Social, Community, Home Care and Disability Services Industry Award 2010, Level 4: $44.58 per hour

As a Support Coordinator, you will be committed to ensuring that people’s individualised support requirements are fulfilled, with a strong focus on seeing people move towards personal goals. The successful candidate will enjoy working in a flexible and constantly changing environment where time management and attention to detail are key. You will need the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.

You

Will Be Responsible For
  • Supporting NDIS eligible participants with the management of their NDIS plan and budget.
  • Assisting a team of Case Coordinators and other Support Managers to plan, implement and evaluate a range of support services which meet participants’ outcomes.
  • Operating within a billable hours framework ensuring strict compliance with all reporting and auditing requirements.
  • Taking the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.
Essential Criteria
  • Demonstrated minimum 1 year experience in Support coordination
  • Strong communication skills — written and verbal
  • Ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholders
  • Valid Working With Children Check for paid employment (or willingness to obtain)
  • Valid NDIS Workers Check (or willingness to obtain)
  • Knowledge of and commitment to child safe standards and mandatory reporting requirements
  • Valid NSW Driver Licence (minimum P2)
Culture & Benefits

Ability Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training.

In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program, flexible work arrangements including RDOs and the ability to significantly increase your take home pay with not-for profit salary packaging.

If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you!

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