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Call Center Workforce Coordinator

Job in New Braunfels, Comal County, Texas, 78130, USA
Listing for: HD Supply Management, LLC (USA)
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Call Center / Support
Salary/Wage Range or Industry Benchmark: 52000 - 72000 USD Yearly USD 52000.00 72000.00 YEAR
Job Description & How to Apply Below
Position: Real-Time Call Center Workforce Coordinator

HD Supply is seeking a Workforce Scheduling Specialist to assist in managing day-to-day operations based on plans from Workforce Planning Analysts. You will monitor workloads, process time off requests, answer associate inquiries, and help balance resources to meet service level objectives; support call center reporting and other technologies.

Located in a call center environment, the role coordinates real-time workloads, schedules time off for training, and provides daily reports.

Consider building your career as a Real-Time Call Center Workforce Coordinator at HD Supply Management, LLC (USA).

Are you ready to take on the Real-Time Call Center Workforce Coordinator role at HD Supply Management, LLC (USA)?

We would love to welcome a new Real-Time Call Center Workforce Coordinator to our team in New Braunfels, TX, United States.

For the Real-Time Call Center Workforce Coordinator position at HD Supply Management, LLC (USA), we are reviewing applications now.

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