MIH Paramedic

Department:

Fire Department Support ServicesFLSA Status:

Nonexempt Hiring Salary:$30.11 - $36.14

Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work:
Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?

What we’re looking for:

The New Braunfels Fire Department has served the citizens of New Braunfels for over 130 years and is one of the oldest fire departments in the state of Texas. We are seeking an empathetic, resourceful, and communicative individual to join our team in this innovative position. You will continue to successfully serve the current and future needs of the New Braunfels community.

Mobile Integrated Health aims to serve within the gaps found in emergency response systems, often prevalent among the most vulnerable populations. This position also works to relieve stress on the EMS, law enforcement, and emergency department systems that are frequently over-utilized.

Under general supervision, the Mobile Integrated Healthcare (MIH) Paramedic will assist and navigate citizens to health and human resources to help resolve their healthcare problems in an attempt to reduce non-emergency 9-1-1 calls and enhance a citizen’s quality of life.

Benefits & Total Rewards:

Our City team members are our most valuable asset! We offer Total Rewards when you join our team.

Competitive medical, dental and vision insurance2:1 match on retirement contribution

Paid volunteer time off – 16 hours per year Vacation accrual starts at date of hire – up to 120 hours annually your first year

Get paid to stay – longevity pay on top of your regular pay after one full year Tuition reimbursement program

Bilingual pay offered

Keep learning – professional and personal development training available

The responsibilities you’ll be trusted with:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Provide comprehensive patient care coordination and case management services within the Mobile Integrated Health (MIH) Program, including daily triage of referrals, management of high-utilizer patients, and ongoing continuity of care.

Conduct in-person patient visits; complete medical assessments, preventive health education, documentation, care plans, referrals, and follow-up coordination.

Perform extensive pre-visit research to identify appropriate medical, behavioral health, and social service resources; evaluate Program eligibility and curate patient-specific referrals to reduce barriers to care.

Coordinate care with physicians, behavioral health providers, home health agencies, community organizations, and social service partners.

Support opioid misuse prevention and harm-reduction efforts by providing patient education on overdose risks, warning signs, and prevention strategies; distributing medication disposal resources; assisting with access to naloxone when appropriate; and referring individuals to licensed community providers and specialized treatment resources as needed.

Assist patients with navigating managed healthcare plans, obtaining medications, and completing applications for insurance, disability benefits, and financial assistance Programs.

Maintain accurate, confidential patient records; ensure documentation compliance, data integrity, and quality assurance.

Track, compile,…