Assistant Sales Manager

Sales | Marketing | Studio Operations | Client Experience

Founded: 2015 in Venice Beach, California
Headquarters:
Irvine, California

Stretch Lab is a leading brand in one-on-one assisted stretching and group flexibility training and is part of Xponential Fitness, a global boutique fitness franchisor.

At Stretch Lab, we help people move better, feel better, and live longer through customized, expert-led stretching sessions. Our Flexologists™ use specialized stretching techniques and personalized attention to help clients improve flexibility, mobility, posture, and recovery while supporting their overall health and wellness goals.

We are passionate about helping our clients “Live Long” through movement, mobility, and a better quality of life.

The Assistant Sales Manager is a high-energy, sales-driven professional who supports the Studio Manager in growing memberships, generating new business, managing leads, and delivering an exceptional client experience.

This role supports sales and operational initiatives across assigned studios, helping drive revenue growth through proactive lead follow-up, client relationship management, local marketing, and community outreach.

The ideal candidate is outgoing, organized, self-motivated, and comfortable making sales calls, building relationships, managing multiple priorities, and contributing to a goal-oriented team environment. A passion for health, wellness, fitness, and helping people achieve their goals is highly valued.

• Must reside within a 20-mile radius of the assigned supporting studios.
• 1–2 years of experience in sales, telemarketing, customer service, call center operations, or a related field.
• Demonstrated ability to make outbound calls, follow up with leads, and work toward measurable sales and activity goals.
• Strong verbal and written communication skills, with the ability to build rapport and establish lasting client relationships.
• Comfortable using CRM systems, lead management platforms, point-of-sale (POS) technology, and digital scheduling tools.
• Working knowledge of Canva, Microsoft Office, and Google Workspace for marketing, communication, and administrative tasks.
• Ability to manage multiple priorities while maintaining accurate records and timely follow-up.
• Positive attitude, professional demeanor, team-oriented mindset, and willingness to take initiative.
• Ability to work independently while collaborating with studio leadership and team members.
• Flexible availability for weekday and weekend shifts, including preferred weekday coverage from 9:00 a.m.–2:00 p.m. and 3:00–8:00 p.m. Weekend availability will vary based on studio needs.

• Drive membership sales by converting leads, walk-ins, introductory sessions, and prospective clients into paying members.
• Conduct consistent outbound follow-up calls, texts, and emails to prospective clients and existing members.
• Meet established daily call activity, lead follow-up, appointment-setting, and sales performance goals.
• Maintain a strong understanding of membership packages, session options, pricing, promotions, and referral programs.
• Identify opportunities to re-engage inactive leads, retain existing members, and increase membership utilization.
• Support the Studio Manager in achieving studio revenue, membership, and conversion targets.
• Track lead activity, follow-up progress, appointments, and sales outcomes within the appropriate systems.

• Maintain and support the studio's social media presence through engaging, brand-aligned content.
• Create promotional flyers, digital marketing materials, event announcements, and online…