Treatment Coordinator​/Dental Receptionist

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New Britain Dental Arts, an office within Dental Associates of Connecticut, is committed to providing quality dental and personal care in a relaxed and comfortable environment where patients feel welcomed, accepted, secure, and confident in the care they receive. Our mission is to satisfy all patients, and we believe that delivering exceptional care throughout Connecticut is our most important goal.

• Greet and check in patients.
• Handle heavy phone volume.
• Schedule appointments for doctors and hygienists.
• Act as a liaison between patients and doctors.
• Enter patient treatment plans.
• Discuss treatment needs with patients and make financial arrangements.
• Estimate, collect, and post patient payments.
• Follow up on patients with unscheduled treatment needed.
• Perform general office duties (printing/faxing/computer data entry, etc.).

• High school diploma or GED.
• Dental reception experience.
• Excellent computer skills.
• Superior customer service skills.
• Willingness to learn and grow.
• Reliable commute to the New Britain, CT office location.
• Desire to become part of our family‑oriented team and support our mission to deliver the best patient experience possible.
• Ability to work within current office hours; shifts to be determined, including up to two evenings per week and two Saturdays per month.

• 401(k) and matching.
• Employee discount.
• Flexible spending account.
• Health insurance.
• Paid time off.
• Retirement plan.

Monday–Friday 8:00 am–5:00 pm.

$20–22 per hour, depending on experience.