Treatment Coordinator​/Dental Receptionist

Treatment Coordinator / Dental Receptionist

Quinnipiac Endodontics
, an office within Dental Associates of Connecticut, located in New Britain, CT.

We provide quality dental and personal care in a relaxed environment where patients feel welcomed and confident in the care they receive. Our mission is to satisfy all patients and deliver exceptional care throughout Connecticut.

The Treatment Coordinator serves as a liaison between the doctor and patients, coordinating treatment plans, managing scheduling, negotiating financial arrangements, and ensuring a calm environment for anxious patients.

• Greet & check in patients
• Handle heavy phone volume
• Schedule appointments for doctors & hygienists
• Act as a liaison between patients & doctors
• Enter patient treatment plans
• Discuss treatment needs with patients & make financial arrangements
• Estimate, collect, & post patient payments
• Follow up on patients with unscheduled treatment needed
• General office duties (printing/faxing/computer data entry, etc.)

• 401(k) and matching
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan

• High school diploma or GED
• Dental reception experience
• Excellent computer skills
• Superior customer service skills
• Willingness to learn & grow
• Reliable commute to New Britain, CT
• Desire to be part of a family-oriented team supporting the mission of delivering the best patient experience possible
• Ability to work within current office hours; shifts include up to two evenings per week and two Saturdays per month

• Dentrix Ascend Software experience
• Endodontics experience (preferred)

Monday – Friday 8:00 AM – 5:00 PM