Nexus Professional Development Center Coordinator

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Full Time Clerical Main Building, New Britain, CT, US

Salary Range: $55,000.00 To $78,000.00 Annually

Function: Under the broad supervision of the Vice President for Strategic Development, this position is responsible for the business development, sales, and operational coordination of external training activities at the Nexus Professional Development Center. The position develops and maintains relationships with external trainers, organizations, and other prospective customers; markets and sells training space and related services; coordinates facility scheduling and event logistics;

and identifies opportunities to increase facility utilization and revenue. The position also collaborates with external trainers on shared-seat training opportunities, supporting the marketing, registration, and sale of available training seats to maximize participation and revenue. The incumbent serves as member of Professional Development Committee. This position requires considerable schedule flexibility, including evening and weekend hours.

Core Competencies:

• Promote Mission: Affirms and upholds the mission, philosophy, policies and vision of the agency.
• Diversity
  :
  Promotes and ensures equality, diversity, and inclusion in all aspects of our work by valuing our workforce, clients and community.
• Professional Behavior: Embodies professionalism and initiative in the execution of job responsibilities.
• Growth: Receptive to feedback, willing to learn, and strives for continuous improvement.
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
• Interpersonal
  
  Skills:
  
  Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
• Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Training: Identifies needs and skills gap among staff and works with management team to arrange trainings.
• Conflict Management: Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.

Use of capabilities (illustrated by typical activities)

1. Business Development

• Market and promote the Professional Development Center to external trainers, organizations, and professional development providers.
• Recruit nationally and regionally recognized speakers, trainers, and consultants to provide educational programming that attracts professionals from across Connecticut and neighboring states.
• Identify and develop new business opportunities for use of training facilities.
• Establish partnerships with universities, professional organizations, and statewide training providers to expand learning opportunities.
• Strengthen community relationships while promoting Klingberg's expertise;
  Explore opportunities for collaborative training initiatives that enhance community capacity and further Klingberg's mission.
• Establish training needs/opportunities and identify internal and external trainer resources to meet those needs.
• Maintain a pipeline of prospective clients and follow up on leads to maximize facility utilization and revenue.
• Respond to inquiries, provide information on available spaces and…