Human Resources Coordinator - Leave

CW's Core Values:
Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value.

Take a glimpse into why CW might be the right place for you:

• Location: New Britain, CT.
• Schedule: Monday to Friday varying from 8:00am to 8:00pm.
• Work Model: Onsite

The best HR professionals don't just manage processes. They create great employee experiences.

As the Human Resources Coordinator
- Leave and Employee Support
, you'll help employees navigate some of the most important moments in their employment journey. Through your support, guidance, and attention to detail, you'll help create a positive employee experience while ensuring people feel informed, supported, and valued every step of the way.

• Employee Resource: Serving as a trusted point of contact by answering questions, providing guidance, and connecting employees with the resources they need.
• Leave & Benefits Coordinator: Supporting employees through FMLA, ADA accommodations, leaves of absence, return-to-work processes, benefits enrollment, qualifying life events, and benefit-related questions while helping ensure a positive and compliant employee experience.
• Case Records & Compliance Specialist: Coordinating leave and accommodation cases, maintaining required documentation, tracking deadlines, supporting regulatory compliance efforts, preparing correspondence, and ensuring accurate case records throughout the employee lifecycle.
• Records Specialist: Maintaining employee personnel files and HRIS records, processing employee data changes, supporting document retention practices, ensuring data accuracy, and safeguarding confidential employee information.
• Problem Solver: Researching questions, finding solutions, and helping employees navigate HR processes with confidence.
• Data Champion: Creating reports, tracking workforce metrics, and helping ensure the accuracy and integrity of HR information.
• Project Partner: Supporting onboarding, training initiatives, employee engagement programs, compliance activities, and special projects.
• Team Supporter: Keeping the HR department organized, efficient, and focused on delivering exceptional service.
• Culture Contributor: Helping create a positive employee experience through responsiveness, professionalism, and support.

• High School Diploma or GED required.
• Minimum of 1-3 years of experience in Human Resources, Benefits Administration, Leave Administration, HR Operations, or a related role.
• Experience supporting the administration and coordination of FMLA, ADA accommodations, leaves of absence, return-to-work processes, medical documentation review tracking, employee communications, and case management activities while helping ensure compliance with company policies and applicable employment laws.
• Experience prioritizing multiple employee cases and competing deadlines while maintaining accuracy, confidentiality, and compliance.
• Experience interpreting and applying HR policies, procedures, and employment regulations in a customer-focused environment.
• Experience working with Human Resource Information Systems (HRIS), preferably UKG Pro (Ulti Pro).
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and Teams, with the ability to create reports and analyze employee data.
• Valid driver's license.
• Ability to obtain and maintain government base access.

• Associate's degree in human resources, Business Administration, Organizational Management, or a related field.
• SHRM-CP, PHR, or other HR-related certifications or coursework.
• Experience using case management, leave administration, or HRIS systems to track accommodation requests, leaves of absence, and employee compliance documentation.
• Working knowledge of employment laws and regulations, including HIPAA, COBRA, Workers' Compensation, and other HR compliance requirements.
• Strong attention to detail and the ability to handle sensitive and confidential information with professionalism and discretion.
• Excellent organizational, customer service, and communication skills.
• Ability to manage multiple priorities, competing deadlines, and employee requests in a fast-paced environment.

You're likely a great fit if you:

• Can balance empathy with compliance.
• Communicate difficult information in a professional and supportive manner.
• Are comfortable discussing leave, accommodations, benefits, and employee concerns.
• Maintain confidentiality and professionalism when handling sensitive situations.
• Stay organized while managing…