Wheels Food Service Professional​/Cafe Manager

Meals on Wheels Food Service Professional/ Cafe Manager

Job Category
:
Food Services

Requisition Number
: FOODS
004081

Apply now

• Posted :
  January 14, 2026
• Full-Time
• On-site
• Rate : $16.94 USD per hour

Showing 1 location

400
200 Myrtle St
New Britain, CT 06053, USA

• Travel Required :
  Yes

CW’s Core Values:
Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

• Location: Torrington, CT - Senior Center Cafe
• Schedule:
  On Call

Are you passionate about ensuring a top-notch dining experience? RW Solutions is seeking an enthusiastic and dedicated Café Manager to join our dynamic team! As a Café Manager, you will play a pivotal role in ensuring the smooth operation of the café, while promoting food safety, health standards, and a welcoming environment for all guests.

• Oversee the café’s daily operations to ensure smooth and efficient service during open hours.
• Supervise volunteers to make sure they follow all policies and procedures.
• Train volunteers as needed on food safety, customer service, and specific job tasks.
• Regularly check food temperatures and sanitation practices to meet health regulations.
• Lead and support meal service, making sure meals are served promptly, seniors’ dietary needs are met, and guests are satisfied.
• Create a positive team environment by setting a strong example in customer service, food quality, and teamwork.
• Welcome guests warmly, respond to concerns, and maintain a friendly atmosphere.
• Monitor guest feedback and handle complaints or suggestions to improve the dining experience.
• Organize reservations and pre-ordered meals, ensuring accuracy and timely preparation.
• Track food supplies, place orders when needed, and ensure proper storage and rotation.
• Assist with café setup, meal preparation, and dishwashing after meals.
• Keep detailed records of food inventory, donations, and any incidents or accidents.
• Record and acknowledge meal donations, sending thank-you notes or follow-ups promptly.
• Address any workplace issues or conflicts to maintain a positive and respectful work environment.

What You’ll Need:

• Must have a valid driver’s license.
• Minimum of 1‑3 years in food service position, with hands‑on experience in both front‑of‑house and back‑of‑house operations or equivalent experience in a similar role.
• Basic proficiency with scheduling software, inventory systems, and email.
• Strong understanding of food safety and sanitation practices, ensuring the highest standards for meal preparation and service.
• Awareness of common dietary restrictions (e.g., low sodium, diabetic‑friendly, soft foods).
• Knowledge of stock rotation, ordering procedures, and cost control.
• Ability to maintain logs for food inventory, donations, and incidents.

Bonus If You Have These

Skills:

• Understanding of local health codes, safe food handling, and HACCP principles.
• Familiarity with training, supervising, and motivating volunteers.
• Clear, compassionate communication with seniors, staff, and volunteers.
• Ability to respond to changing needs, dietary requests, or unexpected challenges.

Why You'll Love This Job

• You’ll be a part of a mission-driven team that values your hard work and helps you grow.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work‑life balance.
• Opportunities for advancement—grow your career with us!
• The manager must be able to stand and walk for extended periods during meal preparation and service.
• The role requires lifting and carrying items such as food supplies, boxes, and kitchen equipment weighing up to 25 pounds.
• The manager must be able to bend, stoop, and reach to access storage areas and assist with cleaning tasks.
• The position involves repetitive motions such as chopping, stirring, and dishwashing.
• The manager must have the physical stamina to work in a fast‑paced environment, especially during peak meal times.
• The ability to respond quickly and effectively in emergency situations, such as falls or medical incidents, is essential.
• The manager will work in a kitchen environment with exposure to heat, steam, and cooking odors.
• The manager may be exposed to cleaning chemicals and must follow safety procedures when using them.
• The position requires…