Energy Efficiency Outreach Specialist

Pay Range

Base pay range: $75,000.00/yr - $85,000.00/yr

Outreach Specialist – Energy Efficiency

New Brunswick, NJ

• Coordinate with internal and external stakeholders to ensure program meets monthly targets.
• Validate projects have met program requirements and conduct QA review of projects.
• Update all manuals, guidelines, FAQs, internal and external documents.
• Coordinate with management team to ensure program documents are up to date.
• Review and analyze pipeline data/reporting.
• Track, investigate and resolve customer and Trade Ally escalations.
• In-depth understanding of all facets of project processing and savings methodologies.
• Cross‑team and management collaboration to ensure best practices.
• Provide feedback and manage continuous improvement initiatives.
• Demonstrate teamwork in a fast‑paced and dynamic environment.
• Understand pipeline management and resource allocation.
• Professional presence with a desire to improve processes and exceed program savings goals.
• Experience providing a quality assurance review of projects.
• Understand all aspects of PSE&G New Jersey programs, including Outreach initiatives, participation guidelines, approved measures and incentive levels.
• Regularly contribute to the development of new concepts, techniques, and standards.
• Develop solutions to complex problems requiring ingenuity and innovation, ensuring alignment with organizational objectives.
• Participate in and deliver internal and external trainings.
• Participate in and attend Outreach events and conferences.
• Must have reliable transportation and a valid driver’s license with a clean driving record.
• Responsible for maintenance and fees of the transportation vehicle.
• Must live in or near PSEGNJ service territory, preferably in New Jersey Overburdened Communities.
• Develop necessary team and program management tools for monitoring project progress/performance for proactive intervention and issue resolution.
• Ability to present program details to team members and external stakeholders for recruitment, training, and communication of participation requirements.
• Utilize appropriate version control and approval process to update program guides and supporting material.
• Eligibility to work in the United States.
• Strong computer and record‑keeping skills: proficiency in MS Office and use of a Customer Relationship Management (CRM) system.
• Ability to work with culturally diverse customers and contractors effectively and respectfully.
• Excellent oral and written communication skills.
• Critical thinking, analytical, and problem‑solving skills.
• Team‑oriented, hands‑on, adaptive, and client‑focused.
• Excellent time management and organizational skills.

• Experience in energy and/or utility industry.
• LEED, PMP, or CEM credentials.

• Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with up to 5 years of professional experience. Considered an emerging leader.

Mid‑Senior level

Full‑time